Recruiter

Role Details

About Us

PartnerHero is now Crescendo — a stronger, bolder force in customer experience.
Crescendo represents growth, momentum, and transformation. By bringing together PartnerHero's world-class outsourcing expertise and Crescendo's innovation in customer experience and operations, we're setting a new global standard.

We deliver Augmented AI — the powerful combination of agentic AI and real human expertise — giving our partners scalable, 24/7 support in any language without compromising quality or empathy.At Crescendo, we don't just connect talent with opportunity — we elevate businesses and people worldwide. Our integrated technology, global reach, and people-first culture empower teams to thrive and partners to grow faster.

Welcome to Crescendo. Welcome to what's next.
 

The Role

We're looking for a Seasonal Recruiter who will support end-to-end recruitment for US-based, and or Philippines roles across different programs. You will partner with hiring managers, Talent Acquisition leadership, and global stakeholders to deliver a seamless, high-quality candidate experience while ensuring speed and alignment with business goals.
 

What You'll Do:

• Manage the full recruitment cycle: screening, interviewing, and closing candidates for US-based, Philippines roles
• Collaborate with US and Philippines stakeholders to align hiring priorities and timelines
• Source passive candidates through creative channels (LinkedIn, job boards, referrals, etc.)
• Conduct behavioral and competency-based interviews
• Coordinate candidate assessments and hiring manager interviews
• Ensure compliance with recruitment standards and documentation
• Maintain accurate candidate records in our ATS (e.g., JazzHR or similar)
• Provide a stellar candidate experience with timely communication and follow-through
• Analyze hiring metrics to optimize recruitment strategies  
   

What We Expect From You:

• 2+ years of full-cycle recruiting experience, preferably for US-based roles
• Strong communication skills in English (verbal and written)
• Experience in a BPO, tech, or fast-paced recruiting environment preferred
• Familiarity with US hiring practices, time zones, and market expectations
• Proficient in using ATS platforms (e.g., JazzHR, Greenhouse) and sourcing tools
•  Highly organized and able to manage multiple requisitions and priorities
• Willing to work on a US-shift schedule
• Excellent verbal and written communication skills
• A passion for people, culture, and making a measurable impact through HR
   

What You'll Get In Return:

• Hybrid working arrangements
• Competitive base salary
• Generous paid vacation
• Attractive benefits package including medical, dental, and vision options (based on country of residence)
• Paid Sabbatical Leave
• Access to free posture-based fitness workouts from home
• Training and development opportunities from PartnerHero and external partners
• 1-on-1 coaching, mentorship, and cross-functional learning opportunities  

Company Culture Is At Our Core

Core values give our work intention and our culture its edge. They're the standards we hold for ourselves, our partners, and each other.

• Care for others: Empathy is a key driver. When people thrive, so does the mission.
• Embrace growth: Curiosity fuels progress. Take bold risks, sharpen your edge, go forward.
• Manifest trust: Trust is our currency. Earn it daily, protect it fiercely, and let it fuel what's next.
• Take ownership: Bold choices with integrity at the core—that's how impact lasts.
• Be humble: Humility opens the door to better ideas. Hear others, lift others, keep learning.

Crescendo is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact

PRIVACY NOTICE

Crescendo is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.

To understand more about Crescendo's privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here.