Technical Support Specialist

5 days ago


Davao City, Davao, Philippines Depothelp Full time

Technical Support Specialist (Permanent Work From Home)

Salary Range
: $400–$600 USD per month

Location
: Remote (Work From Home)

Employment Type:
Full-time, Permanent

All interested candidates must fill out this short form:

About the Role

We are looking for a
Technical Support Specialist
to join our growing team. This role is ideal for candidates with a strong background in customer service and technical troubleshooting, who are eager to provide excellent support to clients worldwide.

Responsibilities

  • Provide timely and professional support via phone, chat, and email
  • Troubleshoot network connectivity issues and assist with smart electronic devices
  • Guide customers through technical solutions with clarity and patience
  • Document and escalate complex issues as needed
  • Collaborate with the team to improve processes and customer experience

Qualifications

  • At least 1 year of BPO experience in customer or technical support (Preferably telecom or security camera)
  • Technically inclined with knowledge of networking fundamentals
  • Ability to troubleshoot smart devices and connectivity problems
  • Good English communication skills
  • Reliable internet connection, basic desktop or laptop and a quiet workspace for remote support

What We Offer

  • Permanent Work From Home arrangement
  • Salary: $400–$600 USD per month
  • Opportunities for growth and skill development
  • Supportive and collaborative remote team environment

Apply Today



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