IT Specialist
7 hours ago
Job Description:
- Install and configure computer hardware operating systems and applications
- Monitor and maintain computer systems and networks
- Assist staff or clients through a series of actions, either face to face or over the telephone to set up systems, install software or resolve issues
- Troubleshoot system and network problems
- Diagnose and solve hardware or software faults
- Provide support, including procedural documentation and relevant reports
- Support roll-out of new applications
- Setup new user accounts and profiles and resolve password issues
Minimum Qualifications:
- College Graduate in Information Systems or Computer Science
- At least 1 year of relevant experience in IT support or technical assistance
- Basic knowledge of networking, system administration, and Microsoft Windows environments
- Experience in troubleshooting desktop, printer, and peripheral issues
- Familiarity with ticketing systems and IT documentation processes
- Strong communication, problem-solving, and customer service skills
- Willing to work onsite
- Amenable to work on a shifting schedule, mostly night shift
Preferred (but not required):
- Knowledge of Remote Desktop and Active Directory
- Familiarity with HIPAA, healthcare IT systems, or EMR/EHR platforms
- Basic knowledge of printers, VoIP, VPN, or cloud-based tools
Work Setup and Location
- Onsite during the probationary period
- Hybrid setup available after 1 year
- Night shift schedule
- Office is located at Shaw, Mandaluyong
Perks and Benefits:
- Maternity & Paternity Leave
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
Others:
- HMO Coverage upon regularization
- Rice Allowance of Php 1,000 upon hiring
- Monthly bonus of Php 1,000 upon regularization
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