Mortgage Administration Assistant

2 days ago

Ortigas Metro Manila, Philippines Green Mortgage Lawyers Full time ₱30,000 - ₱60,000 per year

GRAB THESE PERKS WHEN YOU GET HIRED

  • Competitive salary package
  • 25 days of paid leave
  • HMO coverage from Day 1
  • Attendance bonuses and meal allowances
  • Complimentary rice, drinks, and snacks
  • A fun work environment with a focus on work-life balance
  • Access to an entertainment and gaming area
  • Monthly basketball and volleyball games
  • Fun Fridays with games and more to unwind and bond with colleagues

KEY RESPONSIBILITIES

  • Assist with admin-related tasks, including booking meetings and managing calendars.
  • Collect, organise, and follow up on client documents.
  • Perform data entry and maintain accurate records.
  • Track deals and manage deadlines to ensure smooth processing.
  • Support loan processing workflows.
  • Liaise with clients via phone or email.
  • Create and maintain Excel-based calculators
  • Provide timely updates to clients, brokers, and third-party partners regarding loan status.

KILLS, KNOWLEDGE & EXPERIENCE

  • Required: Should have atleast 12 months experience in an administrative or loan writer support capacity within the mortgage sector.
  • Advanced capability in Microsoft Office Suite, including Excel for data management, Word for document production, and PDF tools for creating and editing forms (essential).
  • Proven ability to prepare clear written material and communicate effectively with a broad range of stakeholders (essential).
  • Strong organisational abilities with a focus on accuracy, consistency, and attention to detail (essential).
  • Track record of resolving Mortgage Manager or partner queries efficiently and effectively (essential).
  • Familiarity with process automation and AI tools is advantage.
  • Familiarity with JavaScript for developing interactive forms (desirable).

PERSONAL ATTRIBUTES

  • Strong attention to detail
  • Proactive, with a can-do attitude and a willingness to learn.
  • Team-oriented, collaborative, and supportive.
  • Strong problem-solving skills and ability to work independently.
  • Positive and adaptable, capable of handling varied tasks and responsibilities.

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