Chat Support Representative

Job descriptionThe Chat Customer Service Representative is responsible for providing excellent customer service to customers of our eCommerce platform.This includes answering customer inquiries, resolving issues, and processing orders.The ideal candidate will have a strong understanding of customer service principles and practices, as well as experience in...

A SNAPSHOT OF THE ROLECompany OverviewWe are a trusted outsourcing partner supporting leading telecommunications providers across different regions. Our team specializes in delivering efficient, customer-focused solutions through multiple channels, ensuring seamless connectivity and strong client relationships. We foster a collaborative and inclusive...

About the roleWe are seeking a talented Mandarin-speaking Customer Service Representative to join our dynamic team at N&M Staffing Services' office in Pasig City, Metro Manila. As a Mandarin CSR - Chat Support, you will play a crucial role in delivering exceptional customer service through real-time chat interactions. This full-time position offers the...

NONVOICE ROLES OPENWilling to start ASAPChat Support (Home Appliance)Earn up to 26,000 salaryatleast 6 months international voice experienceChat Support (AU Chat)Earn up to 26,000 salaryatleast 6 months bpo experience (open for blended or pure intl voice)VOICE & NONVOICE availableEarn up to 28,000 salaryatleast 6 months sales/ upselling expUP technohub &...

We are looking for experienced Online Assistants to join our CSR team. In this non-voice role, you will assist customers via chat and email with hotel bookings, changes, and inquiries.Key Responsibilities:Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.Provide accurate and timely information about room...

CALL CENTER AGENT/TECHNICAL SUPPORT REPRESENTATIVESITE: Bridgetowne QC/Pasig PROCESS: Virtual Process | Must have PC or LaptopSTART DATE: September & October Class WORK SET-UP: Pure work onsite About the Role:We are looking for a Technical Support Representative who specializes in Call/Voice to join our dynamic call center team. In this role, you will be the...

Job descriptionOverview:Looking for Dynamic Problem Solvers who have:2+ Years of Customer Service ExperienceBPO / Call Center Experience PreferredStrong Research & Analytical SkillsExcellent Communication Skillsand Detail Orientated with Strong Follow Through skillsIf you are passionate about delivering exceptional service, we want you on our...

ROLES OPEN1. Chat Support (Home Appliance)Earn up to 26,000 salaryatleast 6 months international voice experiencewilling to work in Pasig site2. Chat Support (AU Chat)Earn up to 26,000 salaryatleast 6 months international voice experiencewilling to work in Pasig siteChat Support (Consumer Electronics)Earn up to 28,000 salaryatleast 6 months international...

Responsibilities:Customer issue / concern handlingRespond promptly and professionally to customer concerns via group chat (GC), phone calls, email, in-person visits, or other communication channels.Provide fundamental troubleshooting and customer assistance such as but not limited to troubleshooting common issues, Track and Trace functionality, platform...

About the roleThe IT Service Desk Representative is responsible for support of all desktop hardware, software, and telecommunications equipment. As the IT Service Desk Representative, you are the front line in support of Insight Customers and will provide assistance via phone, email, and chat. If you have a passion for technology and a spirit of service,...