Medical Administrative Assistant

4 days ago

Manila, National Capital Region, Philippines Tech Solutions Full time ₱250,000 - ₱500,000 per year

Requirements:

  • Can speak Spanish and English fluently
  • Excellent English comprehension and communication skills (spoken and written).
  • Must have a dedicated Windows PC (no shared devices).
  • Stable internet connection and ability to take calls using VoIP systems.
  • Strong organizational skills and attention to detail.
  • Self-motivated, reliable, and able to work independently.

Minimum Requirements:

  • Administrative Support in Healthcare or Social Services

  • Experience handling documents such as physician forms, consent packets, and medical records.

  • Prior work in environments where attention to timeliness and accuracy in paperwork is critical (e.g., medical front office, case management assistant, benefits processing).

  • Client Services

  • Familiarity with working directly with clients or family members in a service-oriented setting.

  • Comfort with professional communication in fast-paced, sensitive environments (e.g., elder care, health insurance, Medi-Cal clinics).

  • Compliance-Oriented Tasks

  • Exposure to regulated workflows that require consistent documentation standards (e.g., QA audits, billing support, insurance authorizations).

  • Ideally some understanding or exposure to Medi-Cal, state waiver programs, or long-term care policies.

  • Proficiency in Microsoft Office Suite

  • Regular use of Outlook, Teams, Word, and Excel to track documentation, manage communications, and coordinate tasks.

  • Document Management Tools

  • Comfort using Adobe Acrobat (PDF forms), DocuSign, and cloud-based file systems for electronic records and signature routing.

  • EHR or Government Platforms

  • Experience navigating EHR systems or DHCS/state submission portals is highly valuable

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