Medical Virtual Assistant

11 hours ago


Manila, National Capital Region, Philippines Medical & Business Virtual Assistants 24-7 Full time $70,000 - $120,000 per year

Company Overview:

We are a company built on trust and loyalty. MBVA 24/7 started in 2018 and has continuously fostered skilled and talented Virtual Assistants for many clients. Our team of virtual assistants provides services all over the US, and we sure won't be stopping there Our main office is located in Arizona and Manila. We have a legion of virtual assistants all over the Philippines who work directly with our clients.

Our clientele ranges from doctors' offices to publishing companies. We make sure that our Virtual Assistants get all the training they need for a seamless partnership with our clients. MBVA 24/7 is committed to providing only the best to our partners.

We are here for you. We aim to help you succeed in the medical and business virtual world, and we won't stop until you get there

Job Overview:

The Medical Virtual Assistant is responsible for providing remote administrative and clinical support to ensure a smooth, efficient, and patient-focused experience. This role involves scheduling and coordinating patient appointments and follow-ups, managing electronic medical records, preparing documentation, and assisting with communication between patients, providers, and administrative staff. The Medical Virtual Assistant plays a vital role in supporting healthcare operations, maintaining accurate records, and ensuring timely, professional interaction with all parties. This position requires strong knowledge of medical terminology, medications, and healthcare workflows, along with excellent communication skills and strict adherence to confidentiality and compliance standards.

Job Responsibilities:


• Schedule and coordinate patient appointments and follow-ups with healthcare providers


• Assist with administrative tasks such as patient communication and data entry


• Accurately handle medical documents, prescriptions, and referrals


• Communicate with patients professionally via phone, email, and messaging platforms


• Update and manage electronic medical records (EMR)


• Prepare and edit documents using Word, Excel, and PDF formats


• Write and document clearly and professionally — may assist with scribing and clinical documentation


• Support daily office operations in coordination with the clinical team

Job Qualifications:


• At least 1 year of experience working in a medical office or as a Medical VA


• Strong knowledge of medical terminology and common medications


• Excellent English communication and writing skills (written and verbal)


• Proficiency in Microsoft Word, Excel, and working with PDF documents


• Experience scheduling patient appointments and managing calendars


• Must have a quiet, dedicated home workspace with a reliable internet connection


• Ability to work independently with high attention to detail and confidentiality


• Can work night shift or day shift

Hardware and Software Requirements:

Hardware:


• AMD Ryzen 3 3200G APU or Intel Core i5 (at least 7th gen) Intel CPU


• 16GB DDR4 RAM and gb SSD


• Jabra Biz 1100 / Logitech H390 or similar Noise-canceling Headset


• 1 – 2 Monitors (at least 21in)


• 1080p HD Webcam


• Internet Speed: 50 Mbps (Fiber/DSL), LTE not accepted

Software:


• Genuine Windows 10 Licensed Computer


• Microsoft Office Suite


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