Medical Administrative Assistant

2 weeks ago

Manila, National Capital Region, Philippines Unlock HBA Full time $104,000 - $130,878 per year

This is a remote position.

Virtual Rockstar is hiring a full-time Medical Administrative Assistant to support a fast-growing, multi-location physical therapy practice in Pennsylvania.

As the Medical Administrative Assistant, you will play a vital role in ensuring smooth clinic operations across multiple locations. You'll support the leadership team with daily administrative tasks, help track key performance metrics, and assist with patient and staff communications.

This position is ideal for a detail-oriented, highly organized, and proactive professional who thrives in a fast-paced, mission-driven healthcare environment.

About Our Client:

The client's mission is to revolutionize the patient-therapist experience with a focus on movement and health longevity. Their unique promise is to prepare every patient for their 100th birthday better than any other physical therapy company in their region.

Their core values include:

  • Perseverance – never giving up, recovering quickly, and moving forward.

  • Learning Every Day – growing minds and inspiring others through continuous learning.

  • United Purpose – one team, one purpose.

  • Step Up – taking ownership and tackling challenges.

  • Pay It Forward – a rising tide lifts all boats; responsibility to patients, team, and community

This practice combines clinical excellence with a supportive, team-driven culture focused on helping patients achieve their long-term health goals.

Responsibilities

Administrative & Operations Support

  • Manage and update metrics dashboards, ensuring clinic leaders have accurate weekly data

  • Track active patient visits and case management to keep clinics aligned with care goals.

  • Prepare documents, maintain digital records, and organize email correspondence.

  • Support leadership team meetings with task tracking, follow-ups, and notes.

  • Assist with managing reminders and schedules related to staff and clinic operations.

Patient & Team Coordination

  • Help manage patient information, ensuring accuracy in records and reports

  • Provide administrative support to staff, therapists, and leadership across multiple locations.

  • Support internal communications, including reminders for important clinic and staff events.

  • Handle basic data entry, reporting, and tracking tasks to support clinical efficiency.

Collaboration

  • Work closely with clinic leadership during weekly meetings to review task updates.

  • Integrate into the broader team structure, sitting in on leadership/operations discussions to stay aligned with priorities

  • Ensure clear communication and follow-through on assigned projects.

Requirements

  • Prior experience as an Administrative Assistant, Office Coordinator, or similar role (healthcare or physical therapy experience preferred).

  • Excellent organizational and time-management skills.

  • Strong communication skills, both written and verbal.

  • Comfortable working full-time on Eastern Standard Time (EST) hours.

  • Proficiency in:

    • Google Workspace (Docs, Sheets, Drive)

    • Gmail

    • Prompt EMR (preferred)

    • Familiarity with Canva and Tableau is a plus.

  • Ability to handle multiple tasks and meet deadlines in a fast-paced environment.

  • Proactive, detail-oriented, and reliable team player.

Benefits

  • Competitive salary commensurate with experience.

  • Opportunities for professional development and growth.

  • Work in a dynamic and supportive team environment.

  • Make a meaningful impact by helping to build and strengthen families in the Philippines. 

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