Part Time Tech Support Specialist

5 days ago


Philippines ConnectOS Full time ₱600,000 - ₱1,200,000 per year

Salary: P300 per hour

Schedule: 12:00 AM - 4:00 AM PHT

What are we looking for?

Skills Required:

  • Proven experience in a technical support or helpdesk role, ideally within a scientific or research environment.
  • Strong technical understanding of software systems, databases, and cloud platforms.
  • Excellent written communication skills with the ability to explain technical concepts clearly.
  • Experience with CRM e.g. HubSpot.
  • Experience with account software, in particular QuickBooks.
  • Ability to work independently and manage time effectively within a part-time schedule.

Preferred Skills:

  • Background or education in life sciences, biotechnology, or a related technical field.
  • Basic scripting, trouble shooting skills for upkeep of website e.g. WordPress
  • Understanding of regulatory and data integrity standards in biotech (e.g., GxP, HIPAA, GDPR).

What will you do?

  • Provide prompt and professional email-based technical support to end-users, including researchers, lab staff, and collaborators.
  • Troubleshoot software, system, and access issues related to biotech research tools and platforms.
  • Escalate complex technical problems to appropriate internal teams when necessary.
  • Maintain detailed documentation of support tickets and resolution steps in the support system.
  • Collaborate with management departments to ensure optimal support outcomes.
  • Contribute to the creation and maintenance of support documentation and FAQs.
  • Ensure compliance with data privacy and security protocols, especially those relevant to the biotech sector.
  • Issue quotations, purchase orders, invoices using QuickBooks
  • Maintenance of HubSpot CRM customer relations, leads follow-up and email campaigns and updates on Company's social media platforms.

OIN CONNECTOS NOW

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our Client is a leading R&D company dedicated to revolutionizing skin bioengineering through groundbreaking instrument development. As a spin-out from London South Bank University (LSBU), they have been at the forefront of innovation since their establishment in October 2000.

#ConnectOSCareers #JoinConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.


  • Payroll Specialist

    1 week ago


    , Calabarzon, Philippines Alldigi Tech Full time

    Company Description Alldigi Tech, formerly known as Allsec Technologies, is a leading global business solutions provider with over two decades of experience, specializing in Employee Experience Management (EXM) and Customer Experience Management (CXM). We help clients optimize operations, enhance efficiency, and drive revenue growth. As trusted partners to...


  • Philippines SnappyCX Full time ₱600,000 - ₱1,200,000 per year

    About the Role: We are seeking a reliable, experienced Legal Assistant or Paralegal to support a U.S.-based immigration law practice. This is a part-time, remote role, ideal for a detail-oriented legal professional based in the Philippines. The ideal candidate will have at least five years of legal support experience, be fluent in English, tech-savvy, and...

  • Parts Specialist

    3 weeks ago


    , Ilocos Norte, Philippines Buscojobs Full time

    Overview Parts Specialist jobs in the Philippines. 29 Parts Specialist jobs in the Philippines. Apply to Sss Auto Parts jobs available in Manila on Indeed.com, the worlds largest job site. Find Reviews and Salaries. Easy Resume Upload. World's Best Job Site. Find Jobs On-The-Go. New Job Postings Everyday. Services: Job Search Engine, Job Email Alerts, Resume...

  • Medical Specialist IV

    2 weeks ago


    , Metro Manila, Philippines SAN LAZARO HOSPITAL - Government Full time

    Overview Medical Specialist IV (Part-Time) – NCR For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file. Employer San Lazaro Hospital is a referral facility for Infectious/ Communicable Diseases. It is one of the retained special...

  • IT Tech Support

    7 days ago


    Philippines Podean Full time ₱250,000 - ₱500,000 per year

    Podean is the leading global marketplace marketing agency. We work with progressive brands across the globe to unlock potential on Amazon, Target, Walmart, and other marketplaces. Our services span eCommerce strategy, content creation and optimization, media management, retail operations, data and analytics, consulting, and social commerce. Recent award wins...


  • , Metro Manila, Philippines Intouch Tech Ltd Full time

    Job Summary: We are seeking a skilled and customer-focused VoIP Technical Support Specialist to join our support team. In this role, you will provide technical assistance and configuration support for 3CX, Yeastar and Bicom VoIP telephony systems. The ideal candidate will have hands-on experience with VoIP applications and hardware, possess excellent...


  • , , Philippines GoLive Monitoring Full time

    Overview GoLive Fleet Monitoring is a fast-developing tech powerhouse specialising in state-of-the-art fleet tracking and monitoring solutions. Our mission is to optimise operations and enhance efficiency for businesses of all sizes through our advanced technologies. Our dedicated and talented team drives our continued success and growth. We are on the...


  • , Metro Manila, Philippines Servi-Tek Facility Solutions Full time

    Overview Job Title: Workflow Automation Specialist (Part-Time) About Us: We’re a mid-sized service provider with a dynamic team of 25+ professionals across accounting, payroll, admin operations, sales, and marketing. With over 700 documented SOPs, we’re on a mission to boost productivity by automating and optimizing internal workflows. Responsibilities...

  • ArchiCAD Specialist

    6 days ago


    , Metro Manila, Philippines Support Studios Manila Full time

    Recruitment & Talent Sourcing Expert | SaaS, Startups & HR Tech | Drop Me a Message, Let’s Get You Hired! We're Hiring!ArchiCAD Specialist / Architect Location: Mandaluyong City, Philippines (Full Onsite | Philippines-Based) Work Hours: Monday to Friday, 8:00 AM – 5:00 PM Up to 45K (depending on experience) Full-Time | Immediate Hiring Are you an...


  • Philippines Time Access International Full time ₱450,000 - ₱540,000 per year

    Time Access International is the leading company in time attendance hardware (Security Systems) and software for the last 29 years and has developed our own digital HR product (HRMS Systems).Working Location: RemoteRole and Responsibilities:Provide day-to-day support for our HRIS (Human Resources Integrated System) and payroll system via phone call / email /...