
VoIP Technical Support Specialist
15 hours ago
Job Summary: We are seeking a skilled and customer-focused VoIP Technical Support Specialist to join our support team. In this role, you will provide technical assistance and configuration support for 3CX, Yeastar and Bicom VoIP telephony systems. The ideal candidate will have hands-on experience with VoIP applications and hardware, possess excellent communication skills, and be comfortable handling support tickets in a fast-paced environment. Key Responsibilities: Provide technical support for 3CX, Yeastar, Bicom and other VoIP telephony systems, including setup, configuration, and troubleshooting. Handle incoming support cases via email, phone, or ticketing system, ensuring timely and effective resolution. Assist clients with installation and configuration of VoIP desk phones and softphone applications. Diagnose and resolve basic networking issues related to VoIP connectivity and performance. Document technical issues, solutions, and best practices clearly and accurately. Escalate complex issues to senior engineers or vendors when necessary. Stay updated with the latest features and updates in 3CX, Yeastar, Bicom, Yealink and VoIP technologies. Requirements: Proven experience with 3CX and other VoIP platforms (installation, configuration, and support). Previous experience managing technical support cases or working in a helpdesk environment. Excellent written and verbal English communication skills. Understanding of networking concepts (IP addressing, NAT, routers, firewalls, SIP, etc.). Hands-on experience with VoIP hardware such as IP desk phones and related peripherals. Strong problem-solving skills and a customer-first attitude. Ability to work independently and as part of a team. Preferred Qualifications (Nice to Have): Certifications in VoIP technologies or networking (e.g., 3CX Certified, CompTIA Network+). Familiarity with SIP trunk providers and PBX configuration. Experience with remote desktop support tools. #J-18808-Ljbffr
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VoIP Technical Support Specialist
3 days ago
Manila, National Capital Region, Philippines Intouch Tech Ltd Full time ₱450,000 - ₱900,000 per yearJob Summary:We are seeking a skilled and customer-focused VoIP Technical Support Specialist to join our support team. In this role, you will provide technical assistance and configuration support for 3CX, Yeastar and Bicom VoIP telephony systems. The ideal candidate will have hands-on experience with VoIP applications and hardware, possess excellent...
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IT VoIP Support
3 days ago
, , Philippines Synergyadvantage Full timeWe are looking for aIT VoIP Support t o join our team, providing technical assistance and answers to users’ questions, assisting users by troubleshooting problems with VoIP Migration. ESSENTIAL DUTIES AND RESPONSIBILITIES IT support for the VoIP.ms migration project of existing Business Partners Actively listen to customers to understand their issues or...
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VoIP Engineer
2 weeks ago
, Metro Manila, Philippines Vaco by Highspring Full timeOverview Get AI-powered advice on this job and more exclusive features. This range is provided by Vaco by Highspring. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range The primary function of the VoIP Engineer is to monitor our customer's services, including responding to and logging...
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Cold Outreach Specialist
1 week ago
, , Philippines Global Pacific Support Full timeOverview We are seeking a proactive and results-driven Cold Outreach Specialist with proven experience in a marketing agency setting to join our team. The ideal candidate must be highly skilled in using VoIP tools for making cold calls, generating qualified leads, and driving business opportunities through outbound communication. Key Responsibilities...
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Technical Customer Support Specialist
3 days ago
Manila, Philippines RingCentral Full timeSay hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader...
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Technical Support Engineer
3 weeks ago
, Metro Manila, Philippines Toku Pte Ltd Full timeToku’s mission is to help companies engage with their customers efficiently. We have helped companies move all the voice communications to the cloud and recently embarked on creating products that help companies keep engaging with their customers no matter where their employees are working from. Toku is currently getting into a scale-up mode. We want to...
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Technical Support Engineer
1 week ago
, Metro Manila, Philippines Buscojobs Full timeJob Listings: IT Technical Support / Technical Support Roles Location: Pasig, Palawan (various postings). Listed roles include: Technical Support Engineer Civil (Pasig); IT Technical Support; Technical Support Representative (multiple clients); IT Technical Support Team Lead; Start Asap Technical Support Representative; Technical Support Representative (20k...
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Senior VoIP Engineer
3 weeks ago
, Metro Manila, Philippines Twoconnect Full timeOverview The Senior VoIP Engineer (Porting Specialist) is responsible for designing, configuring, and deploying VoIP system, including PBX, SIP trunks, and call management tools, while ensuring seamless integration with existing IT and network infrastructure. The role focuses on managing number porting processes, monitoring and maintaining VoIP performance,...
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Sr. VoIP Technical Analyst
2 days ago
Manila, National Capital Region, Philippines SCALABLE OS CORP. Full time ₱1,200,000 - ₱2,400,000 per yearJOB RESPONSIBILITIES· % - Quality Interactionso Provide client-centered technical support via omni channel interactions to achieve key performance goals. This includes ensuring client interactions are addressed in a timely and accurate manner and meeting or exceeding service levels. As a senior technical analyst, be able to assist technical analysts...
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Technical Customer Support Specialist
3 weeks ago
Manila, Philippines RingCentral Full timeTechnical Customer Support Specialist page is loadedTechnical Customer Support Specialist Apply locations Manila, Philippines time type Full time posted on Posted 30+ Days Ago job requisition id R Technical Customer Support Specialist Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account...