IT Technical Support

2 weeks ago

Hagonoy, Central Luzon, Philippines Ingcoph Traders Inc. Full time ₱192,000 - ₱204,000 per year

Job Title: IT Associate / Technical Support

Job Summary:

We are looking for an IT Associate / Technical Support who will provide technical assistance, troubleshoot hardware and software issues, and help maintain smooth IT operations. This role is ideal for candidates residing near Balagtas, Bulacan, and requires willingness to undergo 2–3 months of training at our Head Office in South Caloocan (with allowance) before deployment.

Key Responsibilities:

  • Provide technical support to end-users for hardware, software, and network-related concerns.
  • Install, configure, and maintain computers, printers, and IT equipment.
  • Diagnose and resolve system errors, connectivity issues, and application problems.
  • Assist in managing company servers, databases, and IT infrastructure.
  • Implement and monitor data security, backup, and recovery procedures.
  • Document IT processes, troubleshooting steps, and resolutions.
  • Coordinate with the Head Office IT team on system updates and technical requirements.
  • Deliver on-site IT support to ensure efficient day-to-day operations.

Qualifications:

  • Bachelor's or Associate Degree in Information Technology, Computer Science, or related field (undergraduates with relevant experience are welcome to apply).
  • Experience in IT support or technical troubleshooting is an advantage.
  • Proficient in Windows OS, MS Office, basic networking, and hardware repair.
  • Strong problem-solving and communication skills.
  • Must be residing near Balagtas, Bulacan.
  • Willing to attend 2–3 months training in South Caloocan (allowance provided).
  • Can start immediately.

Job Type: Full-time

Pay: Php16, Php17,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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