Reservation Manager

5 days ago

Cebu City, Central Visayas, Philippines Crown Regency Hotels & Resorts Full time ₱900,000 - ₱1,200,000 per year

Qualifications:

  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field.
  • Proven experience in hotel reservations or front office operations, preferably in a supervisory/managerial role.
  • Strong knowledge of reservation systems (PMS/CRS) and online booking platforms (OTA, GDS).
  • Excellent leadership, communication, and customer service skills.
  • Strong analytical and problem-solving abilities with attention to detail.
  • Ability to manage teams, handle guest concerns, and ensure smooth reservation processes.
  • Proficiency in MS Office applications; familiarity with hotel management software is an advantage.
  • Flexible to work in a fast-paced, dynamic, and customer-focused environment.

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