Reservation Manager

Job Title: Reservations SupervisorLocation: Cebu City (Onsite)Work Setup: OnsiteShift: No Fixed Schedule Job Overview We are looking for an experienced and results-driven Reservations Supervisor to join our Cebu-based team. This role requires a strong background in reservations, customer service, and sales, with leadership experience and hands-on knowledge...

DepartmentRevenue and ReservationsJob posted onAug 29, 2025Employment typeProbationaryJob Responsibilities:Handle all reservation inquiries via phone, email, OTA channels, and internal systems in a timely, courteous, and professional manner.To ensure the accurate and efficient processing of individual and group room reservations while supporting the hotel's...

DepartmentRevenue and ReservationsEmployee TypeProbationaryJob ResponsibilitiesHandle all reservation inquiries via phone, email, OTA channels, and internal systems in a timely, courteous, and professional manner.To ensure the accurate and efficient processing of individual and group room reservations while supporting the hotel's revenue objectives by...

Work Setup: Onsite (Cebu City) Shift: Rotating/Shifting Requirements:Bachelor's degree in business administration, hospitality, or a related field.At least 3 years of experience in reservations (airline/flight/tours) in a call center environmentAt least 2 years in a supervisory roleProficient in using reservation systems, tools, and MS Office...

Key Responsibilities:Handle guest reservations via phone, email, walk-ins, and online channelsProcesses reservations from the sales office, other hotel departments, and travel agents.Provide accurate information regarding room types, availability, rates, and hotel facilitiesUpsell room categories and packages to enhance guest experience and drive...

JOB DESCRIPTIONThe Revenue and Reservations Manager is responsible for maximizing hotel revenue and occupancy by developing and implementing effective pricing, distribution, and inventory strategies. This role oversees the reservations team to ensure efficient booking processes, accurate room allocation, and exceptional guest service. The manager analyzes...

Additional InformationJob Number Job CategoryReservationsLocationFairfield by Marriott Cebu Mandaue City, A.C. Cortes Avenue, Cebu, Philippines, Philippines, 6014ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementHOTEL DESCRIPTIONThe 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue...

Requires at least 5 years of Sales and Reservations experience, including supervisory roles in hotel or resort environments.Must have at least 3 years of experience in Yield or Revenue Management in hotels/resorts, OTAs, or booking platforms.Proficient in overseeing room inventory and collaborating with online travel partners.Knowledge of reservation systems...

Key Hotel Opportunities:The ideal candidate will be responsible for managing incoming and outgoing calls, assisting with bookings and cancellations, providing accurate information on rates and availability, and delivering exceptional customer service.Core Responsibilities:Manage hotel reservations and resolve guest issuesAssist with bookings, cancellations,...

Job Description:Assisting customers is a core part of this role. As a Reservations Representative, you will be the first point of contact for hotel guests, managing their bookings and ensuring a seamless experience.This is an excellent opportunity to work in a fast-paced environment, using your communication skills to resolve guest concerns and provide...