Reservations Supervisor
7 days ago
Work Setup: Onsite (Cebu City)
Shift: No Fixed Schedule
Requirements:
- Bachelor's degree in business administration, hospitality, or a related field.
- At least 3 years of experience in reservations, customer service, or a call center environment.
- At least 2 years in a supervisory role.
- GDS experience
- Sales experience
- Industry former employers were in—had to be in—BPO companies.
Responsibilities:
- Team Leadership: Lead and supervise the reservations team, conduct daily briefings, and conduct training.
- Operations Management: Oversee daily reservations, including handling inbound calls for inquiries, bookings, modifications, and cancellations.
- Customer Service: Ensure prompt and accurate assistance for guest inquiries, complaints, and requests, providing high-level service.
- Performance Monitoring: Monitor team productivity, adherence to lead times, and overall quality of service to meet performance targets.
Benefits:
Upon regularization:
VL, 10 SL, 5 EL
- HMO Health Insurance avail on the 4th Month (Employee + 1 Free Dependent)
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Reservations Supervisor
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Reservations Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeTASQ is seeking to hire a Reservations Supervisor for the Travel/Tourism sector to fill an immediate on-site position. The initial round of pre-screening interviews will take place over the phone. **Position: Reservations Supervisor (Cebu)** **Work Setup:** On-site in Cebu City **Shift:** No fixed schedule **Requirements:** - Bachelors degree in business...
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Reservations Supervisor
2 weeks ago
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Reservations Supervisor
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job: Reservations Supervisor (Cebu) Work Setup: Onsite (Cebu City) Shift: No Fixed Schedule Benefits: Upon regularization:- 10 VL, 10 SL, 5EL- HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent) Requirements:Bachelor's degree in business administration, hospitality, or a related field.At least 3 years of experience in...
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