Reservations Agent

About the roleAUXILIA INC' is seeking a dynamic and customer-focused Hotel Reservation Call Center Agent to join our team. This full-time role is based in Central Cebu City, Cebu and offers the opportunity to work from home (WFH) with a set-up provided. As a Hotel Reservation Call Center Agent, you will be responsible for providing exceptional customer...

About the Role:We are looking for a detail-oriented and tech-savvy individual to handle hotel room reservations and manage our online travel agent (OTA) listings through our channel manager. The role involves ensuring accurate rates, availability, and content across all platforms to maximize bookings and revenue.Key Responsibilities:Manage daily room...

Kickstart Your BPO Career as a Customer Service RepresentativeJoin one of the leading BPO companies in the Philippines and become part of a dynamic, people-focused team. We're looking for passionate individuals with excellent communication skills who are ready to deliver outstanding customer experiences. If you're eager to grow your career in a fast-paced...

LOCATION: Cebu IT Park / TowerPOSITION: Customer Service Representative – AirlineWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAPJOB DESCRIPTIONAirline Account- Reservation agents provide booking and reservation services to customers. These services may include booking airline tickets & Cancellations. They...

LOCATION: Ayala Mall Central Bloc,Cebu IT ParkPOSITION: Customer Service Representative – AirlineSCHEDULE: Night Shift | Shifting ScheduleAirline Account - Reservation agents provide booking and reservation services to customers. These services may include booking airline tickets & Cancellations. They work with customers over the phone, in person, or via...

About the job: Top Sales Performers—High Base Pay AND Uncapped Commissions (Cebu) | OnsiteWork Setup: Onsite (Cebu City)Shift: No Fixed ScheduleResponsibilities:Identify and engage potential clients, establish and nurture long-term relationships, and deliver tailored solutions to meet their needs.Develop and execute strategic sales plans to meet or exceed...

Position: CSR Airline AccountLocation: IT Park Tower Cebu | Pure ONSITEJob DescriptionThis is a full-time on-site role for a Reservation Specialist located in Cebu. The Reservation Specialist will be responsible for managing airline reservations, providing excellent customer service, and communicating effectively with clients. The role also includes handling...

What you'll be doingHandle incoming and outbound customer calls, providing prompt and efficient assistanceRespond to customer inquiries, troubleshoot issues, and provide solutions in a professional and courteous mannerProcess orders, reservations, or other customer requests accurately and in a timely fashionMaintain detailed records of all customer...

Qualifications:Senior High School Graduate or completed at least 2 years in college (4 semesters, no back subjects for old curriculum graduates)College graduates are highly encouraged to applyAt least 6 months BPO experience preferredExcellent English communication skillsAmenable to work on shifting schedules, weekends, and holidaysCompensation Package:Up to...

Job PurposeEnsure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various...