Accounts Receivable Specialist

2 days ago

Ortigas Metro Manila, Philippines iSupport Worldwide Full time ₱900,000 - ₱1,200,000 per year

Be a part of our fast-growing team and unchain all the possibilities

What is your mission?

We are looking for a Accounts Receivable Specialist to manage collections, billing inquiries, and invoicing for enterprise clients. You will follow up on outstanding accounts, resolve discrepancies, and coordinate with hospital AP departments to ensure timely payments. This role requires strong communication skills, experience with ERP systems, and the ability to maintain accurate financial records while building positive client relationships.

You will provide the best service to our partner brands by performing these tasks:

  • Manage and monitor outstanding invoices from hospitals, healthcare systems, and other enterprise clients.
  • Follow up via email and phone on past-due accounts to ensure timely collections while maintaining positive relationships.
  • Research and resolve discrepancies or payment disputes by coordinating with clients and internal teams.
  • Work with hospital Accounts Payable (AP) departments to facilitate payments.
  • Maintain accurate and up-to-date records of collection activities and payment status in accounting software.
  • Act as the primary point of contact for billing inquiries and payment-related questions from clients.
  • Investigate and resolve billing issues, documenting all activities in AR tracking software or CRM systems.
  • Assist in creating and sending invoices in accordance with contract terms and client billing requirements.
  • Verify documentation for billing such as POs, contracts, and class rosters to ensure timely payments.
  • Help maintain accurate customer billing accounts and update payment terms when needed.
Who are we looking for?
  • Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
  • 2+ years of experience in Accounts Receivable, Collections, or Billing, preferably in healthcare or education settings.
  • Hands-on experience with ERP systems (e.g., Sage Intacct or similar).
  • Previous experience collaborating with hospitals or large healthcare facilities in finance or collections roles.
  • Knowledge of US billing and collections processes is a plus.
  • Strong proficiency in Microsoft Excel and other Microsoft Office applications.
  • Excellent English communication skills (written and verbal).
  • Strong attention to detail, problem-solving skills, and the ability to maintain professionalism in client interactions.
Company Perks:
  • Above-industry salary package and incentives
  • Comprehensive HMO benefits and life insurance from day 1
  • Free learning and development courses for your personal and career growth
  • Dynamic company events
  • Opportunities for promotion
  • Free meals and snacks

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