Case Manager
3 days ago
Job Title: Medical Case Manager
Schedule: 9:00 pm - 5:00 am
Rate: Php35,000-40,000.00/monthly
Key Responsibilities:
Medical Management & Care Coordination
- Patient Assessment: Conduct comprehensive patient assessments regarding injuries and create tailored care plans that align with legal case requirements.
- Care Coordination: Coordinate medical care across various providers and services (scheduling MRIs, Physical Therapy, Specialist visits) to ensure consistent treatment.
- Progress Tracking: Monitor patient progress, review medical notes, and update care plans as needed to reflect the current health status.
- Barrier Resolution: Identify barriers to recovery or treatment gaps (e.g., missed appointments) and ensure milestones are met to prevent gaps in the legal case.
- Resource Navigation: Educate patients on their treatment plans and support resource navigation.
- Cost Optimization: Optimize service use to reduce unnecessary costs while ensuring the client receives appropriate care.
Legal Case Support
- Medical Records Management: Oversee the retrieval, review, and organization of medical records, bills, and police reports.
- Case Documentation: Maintain accurate case files, ensuring all medical evidence is up-to-date for demand packages.
- Stakeholder Communication: Act as the liaison between the patient, attorneys, medical providers, and insurance adjusters.
Qualifications:
- Experience: Minimum of 2-3 years of experience working specifically with US Law Firms (Personal Injury, Workers' Compensation, or Mass Tort experience is highly preferred).
- US Healthcare Knowledge: Strong understanding of US medical terminology, HIPAA regulations, and basic understanding of medical billing.
- Soft Skills: High level of empathy and patience for dealing with injured clients, combined with the assertiveness to ensure treatment plans are followed.
- Tech Stack: Proficient in Microsoft Office and experience with Legal Case Management Software (e.g., Filevine, Clio, Needles, Salesforce) is a plus.
- Communication: Excellent English communication skills (written and verbal) to effectively explain medical terms to legal professionals and legal processes to patients.
Job Type: Full-time
Pay: Php Php29.50 per hour
Work Location: Remote
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