Manager Client Service

1 day ago


Metro Manila Philippines Empower Full time

Overview Empower National Capital Region, Philippines The Manager Client Services is responsible for managing and overseeing assigned client service activities with retirement plans. This position is responsible for ensuring quality service of individual products is provided to all clients in an efficient cost-effective manner. Provides leadership to all members of the team including their growth and development and job enrichment. Provides effective verbal and written communication through continuous training programs. What you will do Manage and oversee assigned client service activities Ensure high quality service of individual products is provided to all clients in an efficient cost-effective manner Provide leadership to all members of the team including their growth and development and job enrichment Stay current on legal and regulatory issues and how these impact Empower's clients Dotted line supervisory responsibilities to managers in Client Services and associates reporting through these managers What you will bring Bachelor’s degree in a related field or an equivalent combination of education and work experience 5+ years relevant work experience, or an equivalent combination of training and experience Previous management experience leading a client facing service team Previous experience attracting, managing, retaining, and growing/developing staff Familiarity with employee benefits recordkeeping systems and processes Adept at Microsoft Office software programs Fluency in English Requires FINRA Series 6, 26, 63 permitted, but not required FINRA fingerprinting required upon hire Seniority level Mid-Senior level Employment type Full-time Job function Customer Service Referrals increase your chances of interviewing at Empower by 2x Get notified about new Client Services Manager jobs in National Capital Region, Philippines. Location notes: National Capital Region, Philippines (various postings shown in listing) #J-18808-Ljbffr



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