Customer Service Representative

4 days ago


Paranaque City, Calabarzon, Philippines SMT GLOBAL LOGISTICS INC. Full time ₱180,000 - ₱360,000 per year

Duties and Responsibilities:

  • Keep customers informed by forwarding notice of shipping date, method and current status and answering inquiries.
  • Support the implementation of SOP's for new and existing businesses in order to satisfy the expectations of customers.
  • Helps in managing current customer accounts by attending to their needs and inquiries.
  • Provide shipment quotes for customers and set-up shipments as required by customers. This is with guidance of their respective superiors.
  • Provides real-time update to clients regarding the status of pick-up and delivery.

Qualification:

  • College graduate with Bachelor's Degree on Customs Administration
  • Excellent in communication skills in both written and verbal
  • At least 6 months - 1 year experience in Freight Forwarding is required.
  • Willing to be assigned in Parañaque City.

Job Type: Full-time

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person



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