Customer Service Representative

16 hours ago

Paranaque City, Calabarzon, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱180,000 - ₱300,000 per year

About the role

Are you passionate about delivering exceptional customer service? We're looking for a dedicated Customer Service Representative to join our dynamic team at YWA HUMAN RESOURCE CORPORATION'. This full-time position is based in Paranaque City, Metro Manila, and is an excellent opportunity to kickstart your career in the customer service industry.

What you'll be doing

  1. Responding to customer inquiries and concerns via phone, email, and chat in a professional and timely manner
  2. Providing accurate information and guidance to customers on a range of products and services
  3. Troubleshooting and resolving customer issues with empathy and efficiency
  4. Maintaining detailed records of customer interactions and follow-up actions
  5. Collaborating with cross-functional teams to ensure seamless customer experiences
  6. Adhering to company policies and procedures to deliver high-quality customer service

What we're looking for

  1. Strong communication and interpersonal skills, with the ability to listen and respond effectively
  2. Excellent problem-solving and critical-thinking skills to address customer inquiries and concerns
  3. Proficient in English, both written and verbal
  4. Customer service experience in a call centre or similar environment, preferably in the customer service industry
  5. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  6. Passion for delivering exceptional customer service and a commitment to exceeding customer expectations

What we offer

At YWA HUMAN RESOURCE CORPORATION', we value our employees and offer a range of benefits to support your personal and professional growth. These include:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive health and wellness benefits
  3. Opportunities for career advancement and skill development
  4. Supportive and collaborative work environment
  5. Work-life balance initiatives, such as flexible working arrangements

About us

YWA HUMAN RESOURCE CORPORATION' is a leading provider of human resource solutions, dedicated to helping organisations and individuals achieve their full potential. With years of experience in the industry, we are committed to fostering a diverse and inclusive workplace that empowers our employees to thrive.

If you're ready to embark on an exciting customer service journey, apply now and become a part of our dynamic team at YWA HUMAN RESOURCE CORPORATION'.

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