
Customer Service for Telco Tech Account
2 weeks ago
We are seeking a talented Customer Support professional to join our dynamic team in Davao City, Davao del Sur. This full-time role will have you providing exceptional customer service and support to our healthcare clients, ensuring their needs are met promptly and efficiently. If you thrive in a fast-paced, customer-centric environment, this is an excellent opportunity to grow your career.
What you'll be doing
- Handle inbound calls from customers and provide prompt, courteous, and knowledgeable assistance
- Troubleshoot and resolve customer issues in a timely manner
- Maintain accurate records and documentation of all customer interactions
- Identify opportunities to improve customer experience and recommend process improvements
- Collaborate with cross-functional teams to ensure seamless customer service delivery
- Stay up-to-date with product knowledge and industry trends
What we're looking for
- Excellent communication and interpersonal skills, with the ability to build rapport with customers
- Strong problem-solving and critical thinking abilities to effectively handle customer inquiries
- Adaptable and able to work in a fast-paced, dynamic environment
- Passionate about delivering exceptional customer service
Apply now and take the first step towards a rewarding career with us.
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