
Telco Tech
2 days ago
We are hiring Customer Service Representatives for our Telco Tech Account In this role, you will assist customers with technical concerns related to telecommunications services such as mobile, internet, and cable. You'll handle inquiries, troubleshoot service issues, and guide users through device setups and connectivity problems. Your goal is to deliver fast, accurate, and friendly support that enhances customer satisfaction and loyalty.
Ideal candidates are tech-savvy, patient, and excellent communicators. You should be comfortable navigating multiple systems, explaining technical concepts in simple terms, and working in a fast-paced environment. Prior experience in customer service or technical support is a plus, but not required—we provide comprehensive training to set you up for success. If you're ready to help people stay connected and grow your career in tech support, we'd love to meet you
Qualifications:
- (At least HS Grad (old curriculum) / SHS Grad | preferably with 7mos and up CCE in tech & sales| confidence is a + factor| Excellent Communication Skills.
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