Service Desk COE Assistant Manager

Responsibilities:Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization Technology & Innovation: background in evaluating and integrating new tools like AI, automation, and analytics to improve customer interactions Training & Development: Provides coaching, skill-building programs,...

Service Desk - Center of Excellence Assistant Manager (Alabang) Benefits:HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off JOB DESCRIPTION Key Deliverables:Process Optimization: Identifies inefficiencies, streamlines workflows,...

Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for our communities.The Nitty GrittyWe have over 6,200 people across our global offices and generate annual revenue of over $1.2 billion, this makes us one of Australasia's largest professional IT services companies. We have...

Role : Service Desk SpecialistLocation : Alabang MuntinlupaWork Type : Hybrid - 3x per week RTOWork Shift : Shifting ScheduleJob Description:POSITION OBJECTIVE/ JOB SUMMARY: The Service Desk Specialist I is responsible for providing 1st level of support to all customers with their questions about any of the supported software and computing platforms to the...

Make your next big career move by applying as KMC Solutions' next GLOBAL SERVICE DESK ANALYST (MANDARIN LANGUAGE)We're on the lookout for a Global Service Desk Analyst who can bring both technical expertise and top-notch customer service to the team. In this role, you'll be the go-to person for troubleshooting...

RESPONSIBILITIES:Act as the first point of contact for clients and vendors via calls, chat, tickets, and mailbox.Log, validate, and diagnose client requests across various IT products and services.Provide first-call resolution using SOPs; escalate issues when needed.Coordinate with resolver groups to ensure timely updates and ticket resolution.Generate...

Job Summary:We are seeking a professional and friendly Front Desk Officer to be the first point of contact for our clients, visitors, and employees. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle multiple tasks simultaneously. As a Front Desk Officer, you will provide administrative support,...

Answering and forwarding phone calls.Schedule appointments between doctors and patients.Keeping the reception area tidy.Professionally assist doctors, staff, visitors, and patients.Maintain confidentiality of all doctor, staff, and patient information.Greet and attend to patients in person and over the phone.Adhere to policy and procedures during all...

Bruno's Services Corporation, a renowned full-service barbershop with over 30 years of experience. Bruno's Barbers has established itself as a brand synonymous with premium barber services, offering a classic yet relevant, manly, and reliable grooming experience to men of all ages.Core ResponsibilitiesHandles customer reception and customer concerns.Directs...

Ensuring a smooth functioning of an office or facility. Specific duties of OTA generally provide administrative and organizational support. (Will handle HR and Admin)Shall monitor the recruitment, selection, training, assigning, scheduling, coaching, counseling, and disciplining employeesCommunicating job expectations; planning, monitoring, appraising, and...