Collections Associate
1 day ago
Job Requirements:
- Candidate must possess at least a Bachelor's/College Degree in Finance/Accountancy/Banking or equivalent.
- Open to Fresh Graduates or With at least 1-2 years experience in debt collection, reconciliation of accounts receivables (AR), management of AR and billing.
- Must have SAP experience.
- Proven work experience as a Collection Associate, Collection Specialist or a similar position in the Accounting department
- Knowledgeable of various collection techniques and procedures and understanding of the Debt Collection Practices).
- Ability to meet deadlines and targets, work under pressure and prioritize tasks.
- Ability to manage and handle multiple tasks/accounts. Keen attention to details
- Ability in problem solving and networking skills.
- Good analytical and organizational skills.
- Great interpersonal skills. Good oral and written communication skills.
- Ability to work in a team or individually as and when required.
- Strong work ethics.
- Proficiency in MS Office tools.
- Willing to work on Saturday, holidays and render overtime
- Must be living in/near Pasig City.
Job Descriptions:
- Follow up collection via phone call or correspondence.
- Prepares daily call log per account.
- Closely monitor the aging of payment receivable.
- Prepare and send statement of accounts and open items of assigned accounts to customer and Territory Manager.
- Prepare and send reminder letters/ demand letters to customers with overdue/unpaid invoice.
- Review payment history and financial data of an account to determine if it can be granted with credit.
- Provide details regarding customer's outstanding balance, collection issues, adjustments discrepancies, short payments in Sales Force.
- Conduct monthly AR Review with Territory Manager/ Sales Head / CCH / Manager and discuss outstanding receivables and collection issues, customer disputes, etc.
- Coordinate with Collection Associate/Officer and Territory Managers regarding information and details update of customers.
- Coordinate with Billing Associates regarding submission of billing invoice and required documents for countering or any peculiarities of the account.
- Prepare collection itinerary for in house collectors and monitor their compliance and performance.
- Coordinate with third party collection services for schedule of check pick-up and monitor its compliance to collection itinerary provided.
- Identify online payments made by customers and provide information or details of payment to treasury, accounting and AR associate for bank reconciliation purposes and clearing of customer account in SAP.
- Prepare check deferment form with interest computation and have it approved by CFO, forward to Treasury.
- Coordinate with Sales collection issues, Contracts, CWT, Rentals / POS etc.
- Provide Credit Management Reports – aging (ATB), top accounts, collection efficiency, AR currency etc.
- Prepare reconciliation report for AR Customer accounts (GL vs SL)
- Drive performance and ensure delivery.
- Other duties as may be assigned.
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