Healthcare Collections Associate
2 weeks ago
Healthcare Collections Associate - Muntinlupa Optum National Capital Region, Philippines Overview Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Responsibilities Consult directly with customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. Perform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information. Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances. Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits. Prepare and submit reports to internal management on status of outstanding medical bills and proposed/planned payment settlement details. Comply with terms of the employment contract, company policies and procedures, and directives related to work locations, teams, shifts and other policies as the business environment evolves. This is a 40 hour, full-time role with flexible shifts, sometimes including evenings or Saturdays. Ability to work any shift, any day of the week during those hours. Required Qualifications Completed at least 2 years of college 12+ months experience in Healthcare Accounts Receivable/Collections in a BPO setting Experience in medical billing/AR collections Experience in a BPO Healthcare Account Moderate work experience within own function Familiarity with UB Claims and UB04 forms Background in calling insurance (Payer) for claim status and payment disputes Familiar with EPIC SYSTEM Willing to work on-site At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to equity and delivering care that addresses health disparities. Optum is a drug-free workplace. 2025 Optum Global Solutions (Philippines) Inc. All rights reserved. Location: Manila, National Capital Region, Philippines #J-18808-Ljbffr
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FinOps Specialist
5 days ago
, Metro Manila, Philippines Amazon Full timeFinOps Specialist - Healthcare Collections - Member Services Join to apply for the FinOps Specialist - Healthcare Collections - Member Services role at Amazon The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to...
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Healthcare Associates
7 hours ago
Bonifacio Global, Metro Manila, Philippines Nezda Technologies, Inc. Full time ₱300,000 - ₱360,000 per yearWE'RE HIRING: Healthcare Associates Location: Bridgetowne, Bonifacio Global City, TaguigWork Setup: 100% OnsiteSchedule: Shifting ScheduleSalary: Up to ₱25,000 About the Role:As a Customer Service Associate in our healthcare BPO, you'll provide top-notch support to clients, resolving their queries and concerns. If you're passionate about delivering...
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Collections Associate
7 hours ago
Manila, National Capital Region, Philippines 5da480f4-7006-4dee-baff-c3ea5bbc4c4b Full time ₱250,000 - ₱400,000 per yearJob Description THE OPPORTUNITYJoin our client, a global leader in independent medical examinations and document management services, trusted by insurers, law firms, and government agencies. They provide accurate, secure, and timely medical documentation that supports critical decisions in healthcare and insurance.As they continue to expand, they are...
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Collections Associate
7 hours ago
Manila, National Capital Region, Philippines Asw Full time ₱250,000 - ₱500,000 per yearJob DescriptionTHE OPPORTUNITYJoin our client, a global leader in independent medical examinations and document management services, trusted by insurers, law firms, and government agencies. They provide accurate, secure, and timely medical documentation that supports critical decisions in healthcare and insurance.As they continue to expand, they are looking...
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Healthcare Associate
6 days ago
Metro Cebu, Central Visayas, Philippines Strategic Office Support Full time ₱900,000 - ₱1,200,000 per yearWe're Hiring: Healthcare Customer Service AssociateWork Location:On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CitySchedule:Shifting (aligned with U.S. healthcare client operations)AtStrategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable, professional, and high-quality support services. We're looking...
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Healthcare Accounts – CSR Openings
2 weeks ago
, Metro Manila, Philippines Global Group Innovative Services, Inc. Full timeHealthcare Accounts – Multiple Openings CSR Work Locations: Muntinlupa, Taguig, Quezon City, Work Setup: Onsite (RTO) | Night Shift / Graveyard Available Roles 1. RCM (AR Collections) Responsibilities: Read and interpret payment dispute contracts Work on the Provider side Verify claim status and collect unpaid claims from insurance Process claim payments...
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Collections MIS Associate
5 days ago
, Metro Manila, Philippines Gentrade International (Phils.) Inc. Full timeJOB SUMMARY The Collections MIS Associate proactively performs, interprets, analyzes data and generate reports. Creates and maintains daily performance reports from large data set and multiple data sources. SPECIFIC DUTIES AND RESPONSIBILITIES Communicates with the branches for changes in zoning, tagging and assignments. Processing data and information...
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Pharmacovigilance Associate
7 days ago
, Metro Manila, Philippines Knoll Ridges Consultancy, Inc. Full timeAbout the role Knoll Ridges Consultancy, Inc. is seeking a motivated Pharmacovigilance Associate to join our dynamic team in Metro Manila. As a Pharmacovigilance Associate, you will play a crucial role in ensuring the safety and efficacy of pharmaceutical and medical devices by proactively monitoring and reporting adverse events. This full‑time position is...
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, Metro Manila, Philippines Omega Healthcare Management Services Inc. Full timeJob Purpose Ensure that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvement. Primary Duties and Responsibilities We are currently looking for a keen individual who is responsible for conducting audits for healthcare...
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Quality Analyst
3 weeks ago
, Metro Manila, Philippines Omega Healthcare Management Services Inc. Full timeResponsible for call quality monitoring and quality assurance Uploads and manages voice call recordings Ensures quality compliance by means of sales verification depending on the type of campaign. Provides complete and accurate quality and productivity reports Consolidates and tracks production stats at a team and individual level Provides monitoring...