Healthcare Associates

3 days ago

Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

About the role

Talent Outsourcing Channel Solutions is seeking talented Healthcare Associates - Customer Care representatives to join our fast-paced and dynamic call centre in Cebu, Central Visayas. In this full-time role, you will be the first point of contact for our customers, providing exceptional customer service and support to help them with their healthcare-related inquiries and needs.

What you'll be doing

  1. Answering inbound customer calls and responding to email and chat inquiries in a timely and professional manner
  2. Listening to customers, understanding their needs, and providing accurate and helpful information to resolve their issues
  3. Documenting customer interactions and following up as needed
  4. Providing feedback and suggestions to improve customer experience
  5. Maintaining a positive, empathetic, and customer-centric approach at all times

What we're looking for

  1. Previous experience in a customer service or call centre role, preferably in the healthcare industry
  2. Excellent communication and interpersonal skills, with the ability to engage with customers in a professional and empathetic manner
  3. Strong problem-solving and critical thinking skills to handle a variety of customer inquiries and requests
  4. Proficiency in using computer systems and software, including customer relationship management (CRM) tools
  5. Fluency in both English and Tagalog, with the ability to speak clearly and confidently
  6. A genuine passion for providing exceptional customer service and a commitment to delivering results

What we offer

  1. Competitive salary and performance-based bonuses
  2. Comprehensive healthcare and medical benefits package
  3. Opportunities for career growth and professional development
  4. A positive and inclusive work culture that values teamwork and work-life balance
  5. Modern and comfortable call centre facilities with state-of-the-art technology

About us

Talent Outsourcing Channel Solutions is a leading provider of customer service and support solutions, with a strong presence in the healthcare industry. Our mission is to deliver exceptional customer experiences that drive business growth and customer loyalty. We are committed to creating a diverse and inclusive work environment where our employees can thrive and reach their full potential.

If you are ready to join a dynamic and innovative team and make a real impact, apply now.

  • CSR Healthcare Account

    4 days ago

    Cebu City, Central Visayas, Philippines Global Healthcare Resource Full time ₱150,000 - ₱300,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...

  • CSR Healthcare Account

    4 days ago

    Cebu City, Central Visayas, Philippines Global Healthcare Resource Phils Inc Full time ₱150,000 - ₱250,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...

  • Healthcare Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱208,800 - ₱271,200 per year

    Now Hiring: Medical Information Associate | Cebu IT ParkJoin a growing healthcare account and start your career with a stable and rewarding opportunity.What We Offer:One Day Hiring Process (Onsite)Up to 22,600 Salary Package + 20% Night DifferentialAdditional Allowances (to be discussed during the offer)Work OnsiteShifting ScheduleImmediate...

  • Healthcare Associate

    4 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱168,000 - ₱244,000 per year

    Healthcare AssociateLocation: Cebu | Onsite | Shifting/Night ShiftQualifications:Senior High School Graduate, completed at least 2 years in college with no back subjects, or College GraduateWith or without BPO experienceGood to excellent English communication skillsWilling to work onsiteCompensation and Benefits:Basic salary ranging from ₱14,000 to...

  • Healthcare Support Associate

    2 days ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱900,000 - ₱1,200,000 per year

    Now Hiring: Healthcare Client Support AssociateWork Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CityWork Schedule: Shifting hours in line with U.S. healthcare operationsAt Strategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable back-office and patient support services. We're looking for...

  • Healthcare Associate

    16 hours ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱196,800 - ₱278,400 per year

    Your trip to success is on us Get up to ₱120 fare reimbursement when you apply.Guarenteed 1 DAY Process ONLY :))LOCATION: Cebu IT ParkPOSITION: Customer Service Representative – Healthcare AssociateWORK SET-UP: Pure OnsiteSCHEDULE: Night ShiftSTART DATE: Urgent / ASAP(COMPENSATION & BENEFITS)- Up to 20,610 BASIC SALARY PLUS 2K ALLOWANCE( Depends on...

  • Healthcare Associate

    3 days ago

    Lapu-Lapu City, Central Visayas, Philippines West Point Communication Center Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking a dedicated Healthcare Associate to join our growing team at West Point Communication Center in Mactan Lapu-Lapu City, Cebu. As a Healthcare Associate, you will play a crucial role in providing exceptional customer service and support to our valued clients within the healthcare industry. This is a full-time position with...

  • Healthcare Support Associate

    4 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱250,000 - ₱300,000 per year

    Position: Healthcare Support AssociateLocation: IT Park, Cebu City (Onsite)WE ARE HIRING 9 APPLICANTS ONLYCompensation and Benefits:Earn up to ₱25,000 monthly salary₱2,000 Monthly Allowance20% Night DifferentialDay 1 HMOAttendance BonusClothing AllowanceOther account allowances (to be discussed during your initial interview)Minimum Qualifications:Open to...

  • Hiring CSR Healthcare

    4 days ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱900,000 - ₱1,200,000 per year

    Now Hiring: Healthcare Support AssociateWork Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CitySchedule: Work hours aligned with U.S. client operationsStrategic Office Support, Inc. partners with U.S. healthcare providers to deliver high-quality administrative and operational services. We're seeking motivated professionals who want to...

  • Healthcare Account

    4 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱27,000 per year

    Hiring Now: Healthcare Account Associates – BPO Cebu CityStart ASAP | Freshers Welcome | 1-Day Hiring ProcessLooking to launch your career in the BPO industry? Join our growing Healthcare account in Cebu and experience a workplace that values your potential, rewards your performance, and supports you from Day 1.Why Join Us:HMO coverage starting Day 120%...