
Customer Service Representative
4 days ago
Key Responsibilities:
- Handle customer inquiries through website and social media platforms.
- Provide accurate information regarding products, services, policies, and procedures.
- Assist customers with order processing, returns, exchanges, and other account-related concerns.
- Perform backend tasks for the store website, including order management, updating product information, monitoring stocks, processing returns/exchanges, and handling system encodings.
Qualifications:
- Bachelor's degree
- Basic understanding of sales principles and customer service practices
- Basic understanding of sales principles and customer service practices
- Professional communication and interpersonal skills
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