HR Manager

1 day ago

Makati City, National Capital Region, Philippines EuroAsia Executive Search Inc. Full time ₱900,000 - ₱1,200,000 per year

The HR Manager oversees the recruitment, scheduling, and engagement of home-based tutors to ensure a stable supply that meets student demand.

Duties and Responsibilities

  • Ensure a stable supply of new home-based tutors through recruitment strategies and process improvements.
  • Oversee tutor hiring, onboarding, and scheduling aligned with instructional demand.
  • Monitor recruitment and engagement KPIs, reducing lead time and improving conversion rates.
  • Manage tutor support initiatives to ensure fair scheduling, satisfaction, and retention.
  • Ensure effective tutor-student matching to meet fluctuating demand.
  • Mentor and coach department managers (Recruitment and Engagement) to achieve goals.
  • Recommend and implement process enhancements to improve tutor utilization and lesson quality.

Qualifications

  • Bachelor's Degree in Business Administration, HR, Education, Operations Management, or related field (Master's preferred but not required).
  • Minimum of 5 years' experience in ESL operations, tutor management, or workforce deployment, with at least 2 years in leadership roles.
  • Strong knowledge of HR processes, operations management, and online ESL platforms.
  • Advanced skills in data analysis, workforce planning, and process improvement.
  • Customer service orientation, with ability to drive tutor satisfaction and performance.

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