Trainer (BPO)

Under the supervision of the Channel Manager, this key position is responsible for the training and random audits for the team.PERFORMANCE AND PEOPLE MANAGEMENTCreates training modules and provides associated activities.Conducts training for new hires.Conducts product specific and refresher training.Evaluates the effectiveness of training programs conducted...

Under the supervision of the Channel Manager, this key position is responsible for the training and random audits for the team.PERFORMANCE AND PEOPLE MANAGEMENTCreates training modules and provides associated activities.Conducts training for new hires.Conducts product specific and refresher training.Evaluates the effectiveness of training programs conducted...

QualificationsUSRN MainlandPHRNTrainer/TL — 2 years of training experience through any industry; not strictly under BPO; Utilization Management (UM) experience.Supervisor — Non-healthcare BPO experience is accepted; We can accept those who don\'t have hospital experience, as long as they are at least a Team Leader in a BPO setup (even non-healthcare)....

Responsibilities: 1. Training Needs Analysis:Ability to identify training needs accurately.Ability to extend follow- up support on the floor to sustain learning and improve performance. 2. Curriculum and Course Design:Demonstrates end to end understanding of course design methodologies. 3. Content Development:Demonstrates end to end understanding of content...

Under the supervision of the Channel Manager, this key position is responsible for the training and random audits for the team.PERFORMANCE AND PEOPLE MANAGEMENTCreates training modules and provides associated activities.Conducts training for new hires.Conducts product specific and refresher training.Evaluates the effectiveness of training programs conducted...

Qualifications: · Amenable to Work Onsite at our Alabang Site · With at least 2 years' experience in managing a training team, preferably in a BPO setup · Completed at least 2nd year college · Good oral and written communication skills · Experience in both process training and foundation skills/communication skills training · Must have...

Job DetailsQualifications: The ideal candidate will have experience in USRN Mainland, PHRN, Trainer/TL (2 years of training experience), Supervisor (non-healthcare BPO experience), and Manager (experience managing remote teams).Job Description:Develop and lead training programs for USRN trainers.Supervise and manage a team of USRN trainers.Oversee...

Responsibilities:Facilitate new hire training for Pre-process and/or Process Training batches.Create and/or acquire training procedure manuals, guides, and course materials.Conduct TNA for BAU Refreshers.Create, organize, plan, and deliver various forms of onboarding, orientation, and training for employees.Maintain records of training and development...

Qualifications· With at least 2 years' experience in managing a training team preferably in a BPO setup· Completed at least 2nd year college· Good oral and written communications skills· Experience in both process training and foundation skills/communication skills training· Must have experience either handling a Motor Insurance account or Customer...

Under the supervision of the Channel Manager, this key position is responsible for the training and random audits for the team.PERFORMANCE AND PEOPLE MANAGEMENTCreates training modules and provides associated activities.Conducts training for new hires.Conducts product specific and refresher training.Evaluates the effectiveness of training programs conducted...