Account/Process Trainer

Job Title: Trainer Job Description: We are seeking a highly motivated and experienced Trainer to join our dynamic team. As a Trainer, you will be responsible for designing, developing, and delivering training programs to our clients. You will work closely with our clients to understand their training needs and develop customized training solutions that...

Under the supervision of the Channel Manager, this key position is responsible for the training and random audits for the team.PERFORMANCE AND PEOPLE MANAGEMENTCreates training modules and provides associated activities.Conducts training for new hires.Conducts product specific and refresher training.Evaluates the effectiveness of training programs conducted...

Qualifications: · Amenable to Work Onsite at our Alabang Site · With at least 2 years' experience in managing a training team, preferably in a BPO setup · Completed at least 2nd year college · Good oral and written communication skills · Experience in both process training and foundation skills/communication skills training · Must have...

Job Title: Foundation Skills Trainer (BPO)Location: Alabang, Muntinlupa (100% Onsite)Employment Type: Full-Time | Shifting ScheduleJob Summary:We are looking for a dedicated and experienced Foundation Skills Trainer to join our team. This role is responsible for delivering high-quality training through various formats—classroom, onsite, and remote...

Job OverviewWe are seeking a dedicated Process Trainer to join our team. In this role, you will be responsible for delivering training sessions to ensure seamless processes and excellent customer service.Responsibilities and RequirementsExperience in Travel or airline account management is required.2-3 years of experience in classroom or virtual facilitation...

Job DescriptionWe are seeking a skilled Trainer II to join our team. The ideal candidate will have a strong background in training and development, with the ability to analyze and implement classroom training programs that meet client needs.The successful candidate will be responsible for cultivating relationships with clients and internal stakeholders,...

Responsibilities:Facilitate new hire training for Pre-process and/or Process Training batches.Create and/or acquire training procedure manuals, guides, and course materials.Conduct TNA for BAU Refreshers.Create, organize, plan, and deliver various forms of onboarding, orientation, and training for employees.Maintain records of training and development...

Qualifications· With at least 2 years' experience in managing a training team preferably in a BPO setup· Completed at least 2nd year college· Good oral and written communications skills· Experience in both process training and foundation skills/communication skills training· Must have experience either handling a Motor Insurance account or Customer...

Job DetailsQualifications: The ideal candidate will have experience in USRN Mainland, PHRN, Trainer/TL (2 years of training experience), Supervisor (non-healthcare BPO experience), and Manager (experience managing remote teams).Job Description:Develop and lead training programs for USRN trainers.Supervise and manage a team of USRN trainers.Oversee...

Execute training across different mediums: in-classroom and eLearningPlan, organize, and implement a range of training activities for new hires as well as current employees of the company;Lead in-classroom training for new hiresConduct 1-1s with new hires to provide performance feedback and address any training gapsAssist in the development of learning...