process trainer lead

JOB SUMMARYThe role involves managing and overseeing training and development for healthcare BPO employees, specifically in Revenue Cycle Management (RCM), including AR and denial management. Responsibilities include facilitating training sessions, supervising trainers, developing training programs and materials, and ensuring training quality meets business...

Under the supervision of the Channel Manager, this key position is responsible for the training and random audits for the team.PERFORMANCE AND PEOPLE MANAGEMENTCreates training modules and provides associated activities.Conducts training for new hires.Conducts product specific and refresher training.Evaluates the effectiveness of training programs conducted...

Job Title: Trainer Job Description: We are seeking a highly motivated and experienced Trainer to join our dynamic team. As a Trainer, you will be responsible for designing, developing, and delivering training programs to our clients. You will work closely with our clients to understand their training needs and develop customized training solutions that...

Responsibilities: 1. Training Needs Analysis:Ability to identify training needs accurately.Ability to extend follow- up support on the floor to sustain learning and improve performance. 2. Curriculum and Course Design:Demonstrates end to end understanding of course design methodologies. 3. Content Development:Demonstrates end to end understanding of content...

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Gatestone & Co. Americas Inc.The Role: Trainer (BPO)The candidate chosen for this position will be responsible for delivering corporate and client specific training; performing administrative duties which may include tracking updates to training as needed for ad hoc or annual attestations; writing and updating training modules; and researching updates to...

Gatestone & Co. Americas Inc. - PhilippinesThe Role: Trainer (BPO) Nighshift & On-SiteThe candidate chosen for this position will be responsible for delivering corporate and client specific training; performing administrative duties which may include tracking updates to training as needed for ad hoc or annual attestations; writing and updating training...

Gatestone & Co. Americas Inc. (Philippines)The Role: Trainer (BPO)The candidate chosen for this position will be responsible for delivering corporate and client specific training; performing administrative duties which may include tracking updates to training as needed for ad hoc or annual attestations; writing and updating training modules; and researching...

About UsEstablished in 1995 in the dynamic city of Singapore, Xcellink embodies the characteristics of our home nation: process-oriented, productivity-focused, and performance-driven. As a professional services firm, we pride ourselves on our integrity, teamwork, resilience, and strong alliances. With a diverse, multicultural workforce, we have spent over...

Qualifications· With at least 2 years' experience in managing a training team preferably in a BPO setup· Completed at least 2nd year college· Good oral and written communications skills· Experience in both process training and foundation skills/communication skills training· Must have experience either handling a Motor Insurance account or Customer...