Virtual Assistant

1 week ago

Manila, National Capital Region, Philippines Basil Green Clean Ltd Full time ₱19,000 - ₱320,000 per year

Job Title: Virtual Assistant - Booking Manager

Job Description:

We are seeking a proactive and highly organized Virtual Assistant to join our team. The ideal candidate will play a key role in ensuring smooth operations by handling client communications, managing bookings, coordinating with crews, and following up with leads. This is a remote position that requires strong communication skills, attention to detail, and the ability to multitask effectively.

Client Communications:

  • Answer inbound calls, emails, and client requests professionally and promptly.
  • Provide accurate information and resolve client inquiries or escalate issues as necessary.

Scheduling and Booking Management:

  • Manage and coordinate bookings for employees to prevent scheduling conflicts or overlaps.
  • Update and maintain the scheduling system to ensure accuracy.

Crew Coordination:

  • Check in with crews throughout the day to confirm tasks are proceeding as planned.
  • Address any issues or delays and provide support to ensure smooth operations.

Lead Management and Follow-ups:

  • Respond to inbound leads promptly via email, phone, or other channels.
  • Follow up with potential clients to answer questions, provide additional information, and close deals.

Administrative Support:

  • Maintain accurate records of client communications, schedules, and follow-ups.
  • Assist in improving workflows and processes for enhanced efficiency.

Qualifications:

  • Proven experience in a similar role (e.g., virtual assistant, administrative assistant, scheduler).
  • Excellent written and verbal communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in scheduling and communication tools (e.g., Google Workspace, Microsoft Office, CRM software).
  • Ability to work independently and handle multiple priorities effectively.
  • A reliable internet connection and a quiet, professional workspace.

Preferred Skills:

  • Experience in customer service or sales support.
  • Familiarity with task management tools (e.g., Asana, Trello, or similar).
  • Knowledge of the industry relevant to the employer's business (optional, depending on the field).

Key Competencies:

  • Attention to detail.
  • Problem-solving skills.
  • Time management.
  • Customer-oriented approach.

If you're an efficient multitasker with a passion for organization and client satisfaction, we'd love to hear from you

Job Types: Full-time, Permanent, Fixed term

Contract length: 24 months

Pay: Php19, Php32,000.00 per month

Benefits:

  • Company events
  • Flexible schedule

Experience:

  • Phone etiquette: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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