Non-Voice/Voice Support

2 weeks ago

Cavite City, Calabarzon, Philippines LIZSIL INTERNATIONAL MANPOWER AGENCY Full time ₱200,000 - ₱250,000 per year

About the role

As a Non-Voice/Voice Support | Customer Service Representative, you will play a crucial role in delivering exceptional customer service and support to our clients in Cavite City, Cavite. This is a full-time position that offers flexible work options to suit your needs.

What you'll be doing

  • Respond to customer inquiries and resolve issues via phone, email, or chat
  • Provide accurate information and guidance to customers in a friendly and professional manner
  • Troubleshoot and problem-solve to address customer concerns efficiently
  • Maintain detailed records of customer interactions and follow up as needed
  • Identify opportunities to improve customer experience and make recommendations
  • Adhere to company policies and procedures to ensure compliance

What we're looking for

  • Previous experience in a customer service or call centre environment
  • Strong communication and interpersonal skills, with the ability to listen and empathize
  • Excellent problem-solving and critical thinking abilities
  • Proficient in using computer systems and technology to support customer interactions
  • Adaptable and flexible, with the ability to work in a fast-paced, dynamic environment
  • A genuine passion for delivering outstanding customer service

What we offer

At LIZSIL INTERNATIONAL MANPOWER AGENCY', we are committed to providing our employees with a rewarding and fulfilling work experience. We offer competitive remuneration, opportunities for career growth and development, and a range of benefits to support your wellbeing. Join our team and be part of an organisation that values its people and strives to create a positive and inclusive work culture.

About us

LIZSIL INTERNATIONAL MANPOWER AGENCY' is a leading provider of customer service and support solutions, serving a diverse range of industries. With a focus on innovation and customer-centric approaches, we are dedicated to delivering exceptional service and creating positive experiences for our clients and their customers. Our team of highly skilled and passionate professionals are the backbone of our success, and we are committed to their growth and development.

Apply now to become our next Non-Voice/Voice Support | Customer Service Representative and be a part of our dynamic team

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