Community Officer

1 week ago

Bonifacio Global Metro Manila, Philippines Millennial Zeal Technology Corporation Full time ₱900,000 - ₱1,200,000 per year

Job Description:

As a Community Officer, you will be responsible for the day-to-day management and optimization of Customer Relations systems, ensuring positive interactions, experiences, and activity of customers to improve customer satisfaction.

Key Responsibilities:

CRM System Management

  • Day-to-day management of CRM system, ensuring data accuracy and integrity
  • Proactively engage with customers through various channels (phone, email, chat, social media) to address inquiries, resolve issues and/or gather feedback.

Data Analysis and Reporting

  • Maintain accurate records of customer interactions, user activity and demographics
  • Analyze data to identify trends, patterns, and areas for improvement
  • Track, measure, and evaluate the performance of different customer communications and conduct A/B tests for optimization and improvements

Content Management and Creation

  • Ensure content is accurate, relevant, and consistent with brand guidelines
  • Conduct thorough reviews of all contents before publication to verify accuracy, grammar, spelling and adherence to company standards
  • Implement quality assurance processes to minimize errors and maintain a high level of content integrity

Communication and Collaboration

  • Work closely with teams across the organization to ensure all activities are aligned and meet business needs, and achieve successful execution and implementation
  • Foster a collaborative environment to ensure effective communication and coordination
  • Manage cross-departmental projects and initiatives related to in-app content

Planning and Execution

  • Work closely with the Community Team in developing user engagement strategy and tactics, target metrics, and internal KPIs
  • Support Community Team in managing highly relevant and engaging campaigns, brand communities, and other Community-related initiatives, from conceptualization to execution

Requirements:

  • Bachelor's degree in Business, Marketing, or any related field
  • At least 1-2 years of proven experience in digital marketing, community management, and data analysis
  • Proven experience in handling systems like Salesforce, Clevertap, Mailchimp, and other CRM or CMS platforms is a plus
  • Strong interpersonal skills with the ability to build rapport and communicate effectively with diverse customer segments
  • Strong analytical skills with the ability to interpret data, draw actionable insights, and make data-driven decisions

  • office staff

    6 days ago

    Bonifacio Global, Metro Manila, Philippines Woori Ventures Group Corp. Full time ₱15,000 - ₱30,000 per year

    Job Description:We are looking for an Office Staff who can speak and write Korean to assist with daily office operations and communication tasks. The ideal candidate should be organized, proactive, and able to work efficiently in a professional office environment.Main Responsibilities:Handle correspondence and communication in both Korean and English.Prepare...

  • Office Associate

    15 hours ago

    Bonifacio Global, Metro Manila, Philippines Private Advertiser Full time ₱144,000 - ₱240,000 per year

    Job Description:We are looking for a dependable and organized Office Secretary to support our daily administrative operations. The ideal candidate will handle correspondence, schedule meetings, maintain records, and assist with general office tasks.Responsibilities:Answer phone calls and emails professionally.Organize schedules, meetings, and...

  • Office Manager

    1 week ago

    Bonifacio Global, Metro Manila, Philippines Realcognita Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Description Overview:We are seeking a detail-oriented and proactive Office Manager to oversee daily operations in our company. The ideal candidate will ensure smooth office administration, support internal teams, maintain compliance with company policies, and foster a productive and organized workplace environment. Job Requirements ...

  • leasing officer

    1 week ago

    Bonifacio Global, Metro Manila, Philippines ELLA DL BEAUTY INC Full time ₱600,000 - ₱1,200,000 per year

    WE'RE HIRINGOnsite | BGC, TaguigFull-timeWe're expanding our team and looking for passionate, skilled professionals to grow with us. If you're ready for your next big career move, explore our open roles below and find where you fit best.LEASING OFFICERDrive growth through strategic leasing. We're hiring a leasing officer with experience in malls or...

  • HR Officer

    3 days ago

    Bonifacio Global, Metro Manila, Philippines ISON TOWER LTD Inc Full time ₱250,000 - ₱500,000 per year

    HR OfficerLocation: Office-based – BGC, Taguig CityRequirement: Must own a personal laptopKey Responsibilities:Oversee recruitment, employee records, timekeeping, attendance, and leave management.Handle employee engagement, conflict resolution, and welfare activities.Facilitate performance management and training & development programs.Prepare and validate...

  • Safety Officer

    3 days ago

    Bonifacio Global, Metro Manila, Philippines ASEC Development and Construction Corporation Full time ₱600,000 - ₱1,200,000 per year

    JOB DESCRIPTION:The Safety Officer is responsible for facilitating compliance with safety rules and regulations of the company. Monitors and assesses hazardous and unsafe situations and develops measures to assure personnel safety.II. STANDARD QUALIFICATIONS:A. EducationGraduate of Bachelor of Science in any engineering course, preferred or any 4- year...

  • Administrative & Office Coordinator

    4 days ago

    Bonifacio Global, Metro Manila, Philippines Ivoclar Vivadent Services & Support, Inc. Full time ₱2,000,000 - ₱2,500,000 per year

    About the Role:We're hiring an Administrative & Office Coordinator to manage office operations, support employee needs, and ensure a safe, organized, and welcoming workplace. This role also serves as the key liaison between our Manila and Nuvali offices.Key Responsibilities:Oversee general office administration and facility upkeepCoordinate with vendors,...

  • Purchasing Officer

    14 hours ago

    Bonifacio Global, Metro Manila, Philippines TECHNOGLOBAL TEAM, INC. Full time ₱1 - ₱2 per year

    EVERYDAY TASTE BETTER HEREFeel good each day with our free lunch daily, Friday treats, and weekly engagement events  #WeAreTGT in BGC: Great Place to Work CertifiedHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion), annual...

  • Loans Officer

    15 hours ago

    Bonifacio Global, Metro Manila, Philippines Shinhan Bank - Manila Branch Full time ₱900,000 - ₱1,200,000 per year

    This role is responsible for the integrity and accuracy of the Branch's loan portfolio, directly impacting the Bank's operational efficiency and risk profile. The position manages a high volume of complex transaction and is accountable for the meticulous preparation of all loan and guarantee-related documentation.Key Responsibilities:Oversee the preparation...

  • Office Staff

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines Double Eight Solutions Inc. Full time ₱83,333 - ₱250,000 per year

    DOUBLE EIGHT SOLUTIONS INC. is URGENTLY Looking for "Office Staff" here in BGCFRESH GRADS are welcome to applyDescriptions:Assist tenant move-ins and move-outs, including inspections and ensure compliance with lease agreements.Maintain accurate lease records.Coordinate maintenance, repairs, and inspections.Track rent payments, security deposits, and...