Employee Relations Specialist
2 days ago
- Conflict resolution and investigations:
Address employee concerns, mediate disputes, and conduct confidential investigations into workplace issues like policy violations or interpersonal conflicts.
- Policy and compliance:
Develop, update, and enforce company policies in compliance with federal, state, and local employment laws.
- Guidance and support:
Act as a resource for both employees and management, providing guidance on employee relations best practices, performance, and policy interpretation.
- Training and development:
Design and deliver training programs on topics such as harassment prevention, conflict resolution, and disciplinary procedures.
- Employee engagement:
Work to improve employee relations and engagement through feedback systems and strategic initiatives.
- Record keeping:
Maintain accurate and confidential records of all employee relations activities, including investigations, grievances, and disciplinary actions.
- Education and experience: A bachelor's degree in Human Resources, Industrial Relations, or a related field is typically required, along with experience in employee relations or a related HR function.
- Legal knowledge: A strong understanding of employment laws and regulations is essential.
- Communication and interpersonal skills: Excellent written and verbal communication, strong listening skills, and the ability to build rapport with individuals at all levels of the organization are crucial.
- Problem-solving and analytical skills: The ability to analyze situations, think critically, and find effective solutions to complex problems is a must.
- Negotiation and mediation skills: Must be able to mediate effectively between parties to find resolutions.
- Discretion and confidentiality: The ability to handle sensitive and confidential information with the utmost discretion is critical.
- Technical proficiency: Proficient use of Microsoft Office Suite and HRIS (Human Resources Information System) applications is often required.
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