IT Specialist

1 week ago

Paranaque City, Calabarzon, Philippines 247 Home Health and Maxcare Hospice Full time ₱400,000 - ₱800,000 per year

Job Description:

We are looking for a highly capable IT Support Specialist to provide technical assistance to our employees. The IT Support Specialists will provide our organization with Information Technology support to optimize operational efficiency. Their duties include resolving technical issues, maintaining hardware, software and network installations, ensuring optimal use of our hardware, software and network technologies, enhancing network and system performance, securing data, and improving all company's IT Systems. They may also be required to provide IT support to customers.

Duties and Responsibilities:

  • Installs Computer Systems, software, and other IT related equipment

  • Configurations, settings and permissions to fix Network and Computer issues

  • Maintenance of Computer Systems, Network Connectivity and other IT related equipment

  • Logging, processing and updating of IT Requests Tickets from employees

  • Gathering and analyzing data to diagnose problems with Computer Systems

  • Answering employee questions regarding Computer Systems

  • Generating sign ins for new hires during the onboarding process

Requirements:

  • Degree in B.S. in Computer Engineering, Information Technology, Computer Science or

similar courses.

  • At least 1-2 years of experience as an IT Support or Helpdesk Specialist

  • Knowledge of Network and System Administration would be an advantage

  • Knowledge of Security System operation and maintenance would be an advantage

  • Exceptional ability to provide technical support and resolve queries.

  • In-depth knowledge of computer hardware, software, and network.

  • Ability to determine IT needs and train end-users.

  • Proficiency in IT helpdesk software

  • Experience in documenting processes and monitoring performance metrics.

  • Advanced knowledge of database maintenance and system security.

  • Ability to keep up with technical innovation and trends in IT support.

  • Any IT Certification (e.g. Cisco, Microsoft, etc.) would be an advantage

  • Willing to report to our Parañaque or Los Baños site.

Willing to work on a shifting schedule.

Job Type: Full-time

Ability to commute/relocate:

  • Parañaque: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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