Customer Service Representative

5 days ago

Cabanatuan City, Central Luzon, Philippines MANUEL V. GALLEGO FOUNDATION COLLEGES, INC. Full time

Qualifications

  • Education: Bachelor's Degree in Business Administration, Marketing, Communication, or any related course.
  • Experience:
  • At least one (1) year of relevant experience in customer service, registrar assistance, or student affairs.
  • Competencies:
  • Excellent oral and written communication skills (English and Filipino).
  • Warm, courteous, and professional demeanor when dealing with students, parents, and guests.
  • Strong organizational and multitasking abilities.
  • Proficiency in MS Office; familiarity with CRM or student information systems is an advantage.
  • Ability to work well in a team and uphold confidentiality.
  • Key Responsibilities
  • Provide courteous and efficient front-line service to all walk-in and online clients (students, parents, employees, and guests).
  • Answer inquiries regarding admissions, student records, and general school information through various channels (in-person, phone, email, and social media).
  • Record, track, and endorse student or client concerns to the appropriate offices for resolution.
  • Assist in student enrollment, registration, and information dissemination.
  • Support the planning and implementation of institutional activities such as orientations, recognition programs, and marketing events.
  • Promote a positive image of the College by embodying "Gallegan Cares" and maintaining professionalism at all times.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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