Customer Service Representative
4 days ago
Job description
ECLARO: A quick Summary
ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing & offshoring. Utilizing our proprietary TRINIT-E Service Maturity Model, we help clients implement programs to promote innovation, automation and process improvement.
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Job Summary
As part of Team, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Qualifications
Requirements
- High school diploma
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
- Exceptional listening/comprehension skills
- Professional and courteous
- Customer oriented
Open Positions
- Customer Service Representative
- Technical Support Representative
- Sales Representative
Additional Benefits
- Account-based incentives and bonuses
- Night differential pay
- Overtime and holiday pay
- Government-mandated benefits
- HMO coverage
Interview Process
- Account Creation and Pre-screening
- Initial Interview
- Harver Assessment
Final Interview
Job Types: Full-time, Permanent
Pay: Php17, Php28,000.00 per month
Benefits:
- Paid training
Schedule:
- 12 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Late shift
- Night shift
- Overtime
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Education:
- Senior High School and College Graduate (Preferred)
Language:
- English (Preferred)
Job Types: Full-time, Permanent, Fixed term, Temporary, Fresh graduate
Pay: Php18, Php28,000.00 per month
Job Types: Full-time, Permanent, Fixed term, Fresh graduate
Language:
- English (Preferred)
Work Location: In person
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