Training Manager
2 days ago
- Industry Experience: Minimum of 5-7 years of professional experience in a high-volume bakery, pastry kitchen, or commercial food production environment.
- Management Experience: Proven experience in a supervisory, lead baker, or Bakery Manager role.
- Training Experience: Minimum of 3-5 years of direct experience in developing, delivering, and managing training programs for staff (e.g., onboarding, technical skills, service standards).
- Curriculum Development: Experience in creating comprehensive training materials, Standard Operating Procedures (SOPs), and quality checklists.
Core Technical & Food Skills
The candidate must possess mastery of the craft to effectively train others.
- Baking & Pastry Expertise: Deep, hands-on knowledge of various doughs (yeast, laminated), batters, mixing methods, advanced pastry techniques, and confectionary arts.
- Recipe Development & Scaling: Ability to develop new recipes, test ingredient substitutions (e.g., for gluten-free or vegan options), and accurately scale recipes for large-scale production.
- Equipment Proficiency: Expert operation and troubleshooting of commercial bakery equipment (mixers, ovens, proofers, depositors, etc.).
- Food Safety & Hygiene: Expert-level knowledge and strict adherence to HACCP, sanitation, and food handling standards.
- Quality Control: Ability to establish, monitor, and enforce high standards for product quality, consistency, and presentation.
Professional & Training Skills
- Instructional Design: Skill in applying adult learning principles to create engaging training formats (e-learning, classroom, on-the-job coaching).
- Facilitation & Presentation: Excellent public speaking and group facilitation skills to lead engaging training sessions.
- Coaching & Mentoring: Strong ability to observe, provide constructive feedback, and coach employees at all levels, from entry-level bakers to supervisors.
- Needs Analysis: Proven ability to assess skills gaps and performance deficiencies to determine appropriate training solutions.
- Organizational & Project Management: Excellent time management and organizational skills to manage multiple training rollouts, schedules, and resources across various departments or locations.
- Communication: Exceptional verbal and written communication skills for writing clear SOPs, curriculum, and communicating with management.
- Leadership: Ability to lead by example, inspire a culture of continuous learning, and promote a positive and disciplined work environment.
- Evaluation: Skill in measuring the effectiveness of training programs and calculating the return on investment (ROI).
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