
Content Moderator
4 days ago
Company Overview:
Founded in 2015, Madsquare Inc., operating as HiCharis, started as an app development company before transitioning into E-commerce, Marketing and Manufacturing Agency. Headquartered in Korea, the company has expanded its presence with branches in the Philippines and Indonesia, catering primarily to the Southeast Asian market.
We're launching a new vibrant, women-focused platform. A safe space where women can freely share their interests, passions, and thoughts. We're seeking a passionate content moderator who believes in our mission and will champion a respectful, inclusive environment.
Job Description:-
Review & Moderate User Content: Evaluate posts, comments, images, and videos to ensure compliance with community guidelines—filtering out hate speech, harassment, graphic content, misinformation, spam.
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Enforce Guidelines: Apply rules consistently, escalate issues when necessary, and help shape any new.
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Foster Community Engagement: Support users, answer queries, and encourage respectful discourse.
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Identify Trends & Risks: Spot emerging threats—misinformation, bullying—and provide insights to improve processes.
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Collaborate Internally: Work cross-functionally with product, trust & safety, and community teams to refine guidelines and moderation tools.
Requirements:
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1–2 years in content moderation, community management, or relevant.
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Strong familiarity with online community standards and moderation.
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Excellent judgment, cultural sensitivity, and ability to apply guidelines.
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Outstanding communication skills and emotional resilience.
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Detail-oriented, capable of spotting nuanced violations under pressure.
Benefits:
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HMO
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Regularization after 3 months
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Free lunch
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13th Month Pay
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Unused sick or vacation leaves are convertible to cash
Location:
• Onsite work Monday to Friday, 9:30 am to 6:30 pm, Makati City.
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