Content Moderator

Company Overview: Founded in 2015, Madsquare Inc., operating as HiCharis, started as an app development company before transitioning into E-commerce, Marketing and Manufacturing Agency. Headquartered in Korea, the company has expanded its presence with branches in the Philippines and Indonesia, catering primarily to the Southeast Asian market. We're...

Key Responsibilities:Content Moderation: Review, evaluate, and moderate user-generated content to ensure alignment with platform guidelines, internal policies, and regulatory standards. Escalation Handling: Manage escalated or sensitive cases that require thorough analysis and critical decision-making. Ensure timely and accurate resolution of complex...

NOW HIRING: Content Moderation AccountWe're hiring for one of our biggest accounts – and we need YOUHeadcount Needed: 300Work Setup: On-siteQualifications: At least 6 months of content moderation experience or 1 year of BPO experience (Freshers are also welcome to apply) Excellent English communication skills (C1-C2 Level) Willing to work on shifting...

Respond to customer inquiries and support requests via email with clarity, empathy, and professionalism. Review and moderate user-generated content (e.g., text, images, videos) in line with company policies and community guidelines. Escalate complex or sensitive issues to senior moderation or legal teams, as necessary. Identify recurring issues and...

Key Responsibilities:Content Monitoring and Moderation:Reviewing and approving/rejecting user-generated content to ensure it aligns with community guidelines and brand standards.- User Engagement:Responding to user inquiries, comments, and feedback in a timely and professional manner.- Community Building:Fostering a positive and engaging online community by...

We're Hiring: Quality SupervisorWork Where People MatterAt Tech Mahindra Philippines, we're more than just a BPO — we're a Certified Great Place to Work where your growth and well-being come first. With thriving hubs in Cebu and Manila, we're helping people like you build meaningful careers while making a real difference for customers around the world.Why...

Job Title: Content ModeratorWe are seeking a highly motivated and detail-oriented Content Moderator to join our team. As a Content Moderator, you will play a vital role in ensuring the quality and accuracy of our content.Job DescriptionThis is an exciting opportunity for someone who is passionate about working with diverse teams and has excellent...

Job Title: Content ModeratorA career as a content moderator offers the opportunity to engage with various forms of media, ensuring they meet community standards.This role requires you to work in a fast-paced environment where accuracy and attention to detail are key. As a content moderator, you will be responsible for analyzing and reviewing content to...

TasksStrategize and create website contentPlans and creates various content types - videos, articles, infographics, blogs, email and SMSModerates blog and incorporate it in both websites and social media platforms like Facebook or LinkedInAnalyzes web traffic to measure the success of the contentWorks in coordination with the SEO specialist in optimizing...

OVERVIEW This is a dual-role position that serves both as the frontline moderator for all social media FAQs and as the assistant to the Marketing Researcher. The role ensures fast, accurate responses to online queries while providing meaningful feedback loops between customer questions and traditional market research methods. It is a key touchpoint between...