Business Analyst

About the Role:

IT Business Analyst is a pivotal role that bridges credit risk and loan operations teams with IT, focusing on the optimization of the organization's credit analysis and loan management platforms in support of the company's lending and risk management objectives. This role ensures that the configuration and administration of these systems align with organizational policies and business goals by collaborating closely with credit analysts, loan officers, and other stakeholders. Collaborate with IT engineers and system leads to ensure seamless integration between the credit-risk and loan-servicing platforms and provide timely incident response and troubleshooting to maintain high reliability and performance in credit and loan workflows. The role demands a proactive approach to continuous process improvement, operational excellence, and strategic stakeholder engagement to deliver robust, data-driven solutions that enhance decision-making and streamline lending operations.

Scope of Work/Responsibilities

• Requirements Gathering and Analysis

o Collaborate with credit risk and loan operations teams to identify and document business requirements

o Conduct gap analysis to determine system enhancements or configurations needed to meet business objectives.

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System Configuration and Deployment

o Configure Moody's CreditLens for credit rating models, portfolio management, and reporting.

o Assist in loan-servicing platform setup for loan origination, servicing, and management.

o Coordinate with IT to ensure seamless integration between credit-risk and loan-servicing platforms

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Data Analysis and Reporting

o Utilize SQL and other data analysis tools to extract, analyze, and report.

o Provide insights to stakeholders through data visualization tools and regular reporting.

o Deep understanding of AD1's NSO IT Products such as CreditLens, including breakdown of SQL tables and terminologies

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Testing and Quality Assurance

o Develop test cases and conduct user acceptance testing (UAT) for new system implementations or upgrades.

o Ensure system integrity and performance post-deployment.

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Stakeholder Engagement and Communication

o Act as a liaison between business units and IT, facilitating clear communication and understanding of project goals.

o Lead training sessions for end-users on new system features and updates.

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Continuous Improvement

o Identify opportunities for process optimization within credit and loan workflows.

o Recommend system enhancements or new tools that improve efficiency and decision-making.

Requirement and Qualification (Education & Work Experience)

Experience:

• Bachelor's degree in Information Technology, Computer Science, Finance, or related fields.

• Minimum 7 years of experience as a Business Analyst in financial software projects. Must have worked with credit risk or loan management systems; preferably with experience in CreditLens and LoanIQ.

• Strong background in credit risk and loan processing. Must understand credit analysis concepts (PD, LGD, ratings) used in tools like CreditLens, and loan lifecycle stages covered by LoanIQ.

Technical Skills:

• Deep understanding of Moody's CreditLens credit scoring workflows, configuration of rating models, and experience in implementing or using CreditLens in a banking environment.

• Hands-on experience with Finastra LoanIQ, including configuring loan products, managing rollouts of new modules, or supporting end-users on the platform.

• Ability to write SQL queries against relevant databases (e.g., CreditLens repository or LoanIQ database) for data extraction, validation, and reporting. Experience with data visualization or BI tools (e.g., Tableau, PowerBI) is a plus for creating dashboards from CreditLens/LoanIQ data.

• Knowledge of software development life cycle (SDLC) and familiarity with project management and collaboration tools (e.g., JIRA, Confluence, MS Teams).

Soft Skills:

• Exceptional problem-solving and decision-making abilities.

• Excellent communication and leadership skills, with the ability to guide technical discussions and mentor team members.

• Strong focus on delivering quality

Reporting and Coordination

• For the provision of staff augmentation services, the Agency Personnel will take instructions from the Manager at the Information Technology Department at AD1 and work closely with the project team, internal and external stakeholders.

• The Agency Personnel will provide any other services as required by the team and AD1 ITD supervisor or user unit.

Work Arrangement

• Hybrid, requiring employees to report onsite three times a week. If the user unit requires contractors to report to HQ, compliance is mandatory.

• Work Schedule is from 8:00AM – 5:00PM Manila Time.