Technical Support Representative

13 hours ago


Pasay, National Capital Region, Philippines Reliasourcing Inc. Full time $3,000 - $6,000 per year

Company Description

Reliasourcing is a Philippine-based BPO dedicated to providing businesses with tailor-made solutions to alleviate operational burdens and enhance efficiency. Our mission is to offer peace of mind so that you can focus on your core operations. We ensure quality service and cost efficiency in everything we do.

Role Description

This is a full-time on-site role for a Technical Support Representative located in Pasay. The Technical Support Representative will be responsible for troubleshooting technical issues, providing excellent customer service, and ensuring timely resolution of customer queries. Day-to-day tasks include diagnosing problems, guiding customers through step-by-step solutions, and collaborating with team members to provide comprehensive support. This role requires maintaining detailed records of interactions and resolutions, as well as staying updated on industry trends and product knowledge.

Qualifications

  • Technical troubleshooting under Tier 2.
  • Strong customer service and communication abilities
  • Experience with SaaS and B2b.
  • Ability to work independently and as part of a team
  • Proficiency in maintaining detailed records and documentation
  • Flexibility in adapting to new technologies and industry trends
  • Previous experience in a technical support role is a plus


  • Pasay, National Capital Region, Philippines Ben edictio Full time ₱300,000 per year

    Hiring for Technical Support Agent- MOA, Pasay City- Hybrid set-up (1-2x RTO per month)- Night shift____________Act as the first level of support for questions, issues, and common tasksUse written and verbal communication to resolve complex, technical issues____________JOB REQUIREMENTSAssociate Degree Holder or Bachelor's Degree Holder1-3 years of experience...


  • Pasay, National Capital Region, Philippines Visa Full time $60,000 - $80,000 per year

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network,...

  • Technical Support

    13 hours ago


    Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time $104,000 - $130,878 per year

    TECHNICAL SUPPORT AGENTWork Address: MOA, PasayWork Set-up: Hybrid (1-2x a month RTO)Work Schedule: Night Shift (starts at 9pm)DUTIES and RESPONSIBILITIES:Delight customers by providing timely, expert adviceAct as the first level of support for questions, issues, and common tasksPrioritize cases and respond to inquiries with speed and precisionUse written...


  • Pasay, National Capital Region, Philippines Reliasourcing Full time $30,000 - $60,000 per year

    Job Title: Email Support RepresentativeWe are looking for enthusiastic and customer-focused Email Support Representative to join our team. You will handle voice calls, assist customers with product inquiries, orders, and returns, and resolve concerns efficiently.Key Responsibilities:Manage customer inquiries related to products, sizing, availability, and...

  • Application support

    12 hours ago


    Pasay, National Capital Region, Philippines WE SUPPORT INCORPORATED Full time $40,000 - $80,000 per year

    Job Description• Facilitates seamless integration between the Back Office applications and the business lines• Sees that production issues are responded to in a timely manner• Evaluates problem resolutions and delivery of application changes to anticipate impact to business and users in order to keep the user community well informed.• Provides...


  • Pasay, National Capital Region, Philippines SMDC Full time $104,000 - $130,878 per year

    The Technical Support Manager is responsible for the day-to-day operations of the Technical Support Group, providing end-user support to SMDC employees, ensuring that all IT equipment, productivity tools and services are available and accessible for use.DUTIESANDRESPONSIBILITIESDirect and coordinate a team of Technical Support EngineersPrioritize IT-related...


  • Pasay, National Capital Region, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000

    Job Title: Technical Support DirectorJob SummaryThe Technical Support Director oversees the day-to-day operations of the Technical Support Group. The role involves providing end-user support to employees, ensuring that all IT equipment and services are available and accessible.Key ResponsibilitiesDirect and coordinate a team of technical support...


  • Pasay, National Capital Region, Philippines JK Network Services Full time

    Company Profile: A BPO Company providing a financial services, healthcare and technologyPosition: Cloud Technical SupportCompany Industry: BPO CompanyWork Location: Pasay Work Schedule: Night Shift Work Set Up: Hybrid Set upSalary: Php 30,000-35,000 Benefits: Peripherals providedHMO/InsuranceCompany Perks Salary Increase Full time EmploymentJob...


  • Pasay, National Capital Region, Philippines Infinit-O Full time $40,000 - $60,000 per year

    Infinit-O isn't just about business process optimization, we're about people. For over 20 years, we've been helping some of the world's fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge technology. Our world-class Net...


  • Pasay, National Capital Region, Philippines neksjob Full time ₱300,000 per year

    neksjob is hiring a Full time Customer Support Representative role in Pasay, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per monthQualifications:6 months Call center exp-High School or Senior High School graduate-Basic proficiency in computer use...