Virtual Receptionist

2 weeks ago

Makati City, National Capital Region, Philippines Emapta Full time ₱250,000 - ₱500,000 per year

Be the Voice of Expertise in Legal Services

In the legal world, first impressions matter. As the first point of contact, you'll manage conversations, streamline documents, and support justice behind the scenes. This role offers international exposure in legal services-helping you advance your career and sharpen your expertise without ever leaving your home country.

Job Description

As a Virtual Receptionist, you will be the first point of contact for clients, managing communication, organizing evidence, and coordinating with professionals in the legal process. Your role ensures smooth operations and excellent service delivery in a highly specialized field.

Job Overview

Employment type: Full-time

Shift: Day Shift; AU business hours (Monday to Friday 6:00 am to 3:00 pm Manila time)

Work setup: Permanent WFH

Exciting Perks Await

  • Competitive Salary Package
  • Permanent WFH arrangement
  • HMO coverage with free dependent upon regularization
  • Fixed Monthly Allowance (Internet and Electricity)
  • Day shift schedule
  • Fixed weekends off
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment; available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Visit )
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek

  • A bachelor's degree in any field of study.
  • Minimum of 3 years' experience in admin, Virtual Assistant, or customer service roles (paralegal experience an advantage).
  • Proficient with Microsoft Office or Google Suite.
  • Excellent communication and problem-solving skills.
  • Strong character, work ethics, and professional demeanor.
  • Effective time management skills, proactive mindset, and team-oriented attitude.

Your Daily Tasks

  • Communicate with clients to prepare evidence.
  • Gather, sort, and review documentation.
  • Perform administrative tasks related to the legal process.
  • Liaise with insurance companies, lawyers, doctors, and their staff.
  • Coordinate client appointments with specialists.

About the Client

Our client is a reputable legal firm with over 25 years of expertise in industrial deafness claims. They specialize in representing clients who have suffered hearing loss from workplace noise exposure, with practice covering multiple states and jurisdictions in Australia. Their growing team is committed to advocacy, professionalism, and client care.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

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