LMS Administrator

Transcom is looking for talented individuals like you to join our awesome team Be the next LMS Administrator & Content Designer for our Transcom Pasig site

Join our Transcom Family as an LMS Administrator & Content Designer

The LMS Administrator & Content Designer will provide ongoing support to the Learning & Development team, focusing on both Learning Management System (LMS) administration and content development. This hybrid role ensures consistent maintenance and scaling of training programs across multiple sites while assisting with instructional design, eLearning builds, and visual content creation during high-volume periods.

Core Responsibilities:

LMS Administration (Primary Focus)

● Manage daily operations within Docebo, including course creation, course updates, enrollment management, and learning plan setup, while maintaining related SOP tickets and project tasks in Asana to ensure accurate tracking and timely completion.

● Maintain organized course structures, consistent naming conventions, and accurate user group assignments.

● Support automation of enrollments and notifications to streamline learner experience.

● Assist with tracking completion data, creating custom reports when needed, and supporting compliance recordkeeping.

● Support the potential launch and setup of the Quality Management System, TrackWise, by helping establish scalable processes and ensuring continuity across learning platforms if implemented.

● Provide basic Docebo technical support for learners and escalate system issues when necessary.

Content Development (Secondary Focus)

● Build and update eLearning modules using Articulate Rise and Storyline.

● Develop simple graphics, slide decks, and visual materials aligned with established brand standards.

● Update existing courses to reflect process or protocol changes and ensure accuracy across versions.

What we are looking for:

To be successful in this role you must…

● 1–3 years of experience with LMS administration (preferably Docebo).

● Strong organizational and technical skills with high attention to detail.

● Familiarity with Articulate 360 suite (Rise, Storyline).

● Basic understanding of eLearning design and development.

● Basic graphic design skills (Adobe Creative Suite).

● Ability to work independently while managing multiple tasks and deadlines.

● Proficient in Microsoft Office and Google Workspace tools.

Preferred Qualifications:

● Experience supporting regulated or compliance-driven training programs.

● Exposure to TrackWise or other Quality Management Systems.

● Familiarity with project management tools (preferably Asana) for tracking learning content and SOP updates.

What's in it for YOU

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are providing these employee benefits, which you'll be able to utilize once you join our team

• Day 1 HMO
• Meal & Transportation Allowance*
• Rice Subsidy*
• Clothing Allowance*
• 24/7 Teleconsult
• Free Psychologist Consultation
• In-house & Online Pharmacy
• Scholarship Program
• Retirement Fund
• Free Meal & Medicine (through Transcom's Tap Card Rewards)
• Loyalty Incentives
• Accidental & Life Insurance
• Free Shuttle Service

*Note: Applicable to Level 1 & 2 positions only.

What Life at Transcom is like

At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.