HR & Engagement Coordinator (US Account)

1 day ago

Pasig, National Capital Region, Philippines Kdci Full time ₱300,000 - ₱600,000 per year
Job Summary

KDCI Outsourcing is seeking a highly organized and detail-oriented HR & Engagement Coordinator to support the Learning and Engagement teams. This role involves a mix of administrative support, event coordination, content preparation, and stakeholder communication. The ideal candidate will have excellent English proficiency, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities
  • Plan and coordinate events, workshops, and engagement activities.
  • Draft communications including emails, newsletters, and social media posts.
  • Enter events and materials into the Learning Management System (LMS) and serve as backup LMS Administrator.
  • Manage overall HR calendar of events and coordinate schedules using Outlook.
  • Create, edit, and format presentations and learning materials, ensuring alignment with English and learning standards.
  • Reconcile department engagement budgets and manage expense records.
  • Generate and prepare reports from Learning and Engagement systems.
  • Respond to help desk tickets and maintain file organization.
  • Send new hire kits and administer motivational incentives.
  • Perform other HR administrative and engagement-related duties as assigned.
Job Requirements
  • Bachelor's degree in any field.
  • 1-2 years of administrative experience in the BPO industry or with U.S.-based clients/companies, required - preferably within Human Resources.
  • Background or experience in Property and Casualty Insurance is required.
  • Strong English verbal and written communication skills.
  • Proficient in Microsoft Office Suite, Google Workspace, and internet-based applications.
  • Detail-oriented with superior organizational and time management skills.
  • Experience with Learning Management Systems (LMS) is an advantage.
  • Knowledge of employee benefits administration is a plus.
  • Strong typing and accurate data entry skills.
  • Ability to manage multiple priorities and deadlines independently or within a team.
  • Must be physically able to work night shift (subject to US daylight savings adjustments).
  • Demonstrates professionalism, reliability, and commitment to company policies, culture of respect, and safety standards.
  • Consistently present and ready to start shift on time.

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