
HR Services – Talent Management Operations
2 days ago
The Specialist, HR Services – Talent Management Operations will be responsible for the day-to-day
operational aspects of talent management processes across the organization. This role involves executing
and managing performance management, learning and development, and instructional design activities to
ensure a seamless employee experience. The specialist will collaborate closely with HR Org & Talent
People Solutions and other HR functions as necessary to implement and operationalize defined talent
management programs and initiatives globally.
Key Responsibilities specialist:
- Performance Management:
- o Execute the end-to-end performance management process, including goal setting, mid-year reviews, and annual performance evaluations.o Provide support and training to employees and managers on performance managementsystems and tools.o Track and report on performance management metrics and trends.Learning and Development:
Coordinate and deliver learning and development programs, including onboarding, leadership development, and continuous learning initiatives.
Manage the logistics and administration of training sessions, workshops, and online learning courses.
- Assist in the development and maintenance of training materials and content
- Provide backend support for the Learning Management System (LMS), including:
- Managing curriculum and course offerings.
- Building and modifying learning content to meet organizational needs.
- Designing engaging and effective learning materials.
- Managing required training and compliance courses.
- Overseeing enrollment processes and tracking participant progress.
- o
Instructional Design
o Support the design and development of instructional materials and programs that align with organizational goals and objectives.
- o Utilize various instructional design methodologies to create engaging and effective learning experiences.
- o Evaluate the effectiveness of instructional programs and make recommendations for improvements.
- o Demonstrate proficiency in using digital content creation tools to develop interactive learning modules.
- Employee Experience Delivery:
- o Serve as the primary point of contact for employees and managers regarding talentmanagement processes and inquiries.o Ensure a positive and consistent employee experience by providing timely and accurateinformation and support.o Collaborate with HR Org & Talent People Solutions and other HR functions as necessaryto address and resolve employee issues and concerns related to talent management.
- Data and Reporting:
- o Maintain accurate and up-to-date records of talent management activities and initiatives.o Generate regular reports and analytics on talent management metrics, providing insightsand recommendations for improvement.Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 5+ years of experience in HR operations and shared services, talent management, or related roles.
- Strong understanding of performance management, learning and development, and instructional
- design principles.
- Excellent communication and interpersonal skills.
- Proficiency in HRIS and talent management systems.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Strong analytical and problem-solving skills.
Job Type: Full-time
Pay: Php40, Php45,000.00 per month
Work Location: In person
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