Finance Support Associate

1 day ago

Quezon City, National Capital Region, Philippines Intelassist Full time ₱40,000 - ₱60,000

Employment Type: Full-Time Employment
Work Setup: 100% Onsite
Work Schedule: Night Shift (Following U.S. Central Time Zone)
Location: Eastwood, Libis, Quezon City
Salary Package: 40,000 to 60,000 PHP/Monthly

Job Description

Our client in the ERP, AI, cloud, and data management solutions for manufacturing, distribution, retail, and building supply industries is seeking a Finance Support Associate responsible for receiving, logging, and assigning all customer billing inquiries while delivering excellent and prompt customer service. This role plays a vital part in ensuring accuracy, compliance, and efficiency within the company's quote-to-cash process.

Duties and Responsibilities:

  • Responsible for processing billing inquiry requests from internal and external customers.
  • Answer incoming calls and respond to customer's email resolving the issue or managing specific tasks within the quote-to-cash business process.
  • Requests are logged in the CRM system, escalating or resolving critical issues to the appropriate team.
  • Maintain customer addresses, names and contact records in the customer data bases.
  • Manage individually assigned work queue in CRM system.
  • Process returned mail and emails contacting the customer for updated information.
  • Support inquiries related to (but not limited to):
    • Account reactivation/deactivation
    • Data correction and billing treatment issues
    • Explanation of bill and invoice discrepancies
    • Ship-to/Bill-to updates
    • Missing invoices and copy requests
    • Account statements and contract copies
    • Cancellations and LSDA follow-ups

Job Requirements:

  • Bachelor's Degree in Finance, Accounting, or related field preferred. Equivalent experience considered.
  • 4+ years of experience in billing/invoicing, customer service, or finance support.
  • Software Expertise with the following:
    • Salesforce
    • ServiceNow
    • Microsoft Office
  • VERY strong customer service skills
  • Advanced problem solving skills
  • Billing/invoicing expertise
  • Strong English verbal and written communication skills
  • Strong attention to detail and diligent task execution.
  • Ability to work independently and collaboratively within a team.

What benefits await you by joining Intelassist?

  • Global career advancement and networking opportunities.
  • Access to both virtual and on-site intensive courses for career and personal development enhancement.
  • Monetary rewards for successful referrals that are hired.
  • Guaranteed weekends off and a total of 20 paid leave days upon regularization.
  • Collaborative work environment
  • Eligibility for Health Maintenance Organization (HMO) coverage starting from the first month of employment, with coverage of up to 100,000 PHP per illness.

WHY INTELASSIST?
We grow together. We value your effort. We aim to empower you.

  • Finance Support Associate

    3 days ago

    Quezon City, National Capital Region, Philippines Intelassist Full time ₱240,000 - ₱360,000 per year

    Employment Type:Full-Time EmploymentWork Setup:100% OnsiteWork Schedule:Night Shift (Following U.S. Central Time Zone)Location:Eastwood, Libis, Quezon CitySalary Package:40,000 to 60,000 PHP/MonthlyJob DescriptionOur client in the ERP, AI, cloud, and data management solutions for manufacturing, distribution, retail, and building supply industries is seeking...

  • finance associate

    1 day ago

    Quezon City, National Capital Region, Philippines XIAMEN HUIHUANG CONSTRUCTION CORP Full time ₱400,000 - ₱600,000 per year

    We are looking for a Finance Associate who can speak and write in Mandarin and has at least 1 year of related working experience to join our team. The successful candidate will support finance operations, ensure accurate reporting, and serve as a key communicator with our Mandarin-speaking partners and clients. Key Responsibilities:Handle day-to-day...

  • Finance Associate

    1 week ago

    Quezon City, National Capital Region, Philippines Valueline Systems & Solutions Corp. Full time ₱800,000 - ₱1,200,000 per year

    Who We AreValueline Systems and Solutions Corp. is a pioneer in IT solutions in the Philippines, established in 2000 as an IBM Business Partner. Evolving with technology, we have embraced Amazon Cloud early on and are now recognized as an Advanced Consulting Partner of Amazon Web Services (AWS). We proudly serve top corporations with a commitment to quality...

  • Finance Associate

    1 week ago

    Quezon City, National Capital Region, Philippines Valueline Systems and Solutions, Corp Full time ₱18,000 - ₱25,000 per year

    Who We AreValueline Systems and Solutions Corp. is a pioneer in IT solutions in the Philippines, established in 2000 as an IBM Business Partner. Evolving with technology, we have embraced Amazon Cloud early on and are now recognized as an Advanced Consulting Partner of Amazon Web Services (AWS). We proudly serve top corporations with a commitment to quality...

  • Finance & Credit Associate

    1 week ago

    Quezon City, National Capital Region, Philippines Bayani Technology Solutions Inc. Full time ₱360,000 - ₱480,000 per year

    About UsSariPondo is a fast-growing supply chain financing tech startup, with the goal to serve the 1M+ Sari-Sari stores in the PhilippinesOur platform offers inventory credit to Sari-Sari stores, giving them access to much-needed financing while helping them unlock growthWe are asset-light, have proven our concept works, and are backed by experienced...

  • Finance Associate

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Quanta Paper Corporation Full time ₱400,000 - ₱800,000 per year

    Position: Finance Associate Summary:Assists in financial reporting, budgeting, and monitoring company expenses to support effective financial management. Qualifications:Graduate of BS in Finance, Accountancy, or related fieldKnowledgeable in financial analysis and reportingProficient in MS Excel and financial systemsDetail-oriented, analytical, and...

  • Finance and Accounting Associate

    1 day ago

    Mandaluyong City, National Capital Region, Philippines Cloud Soft Treats Full time ₱400,000 - ₱600,000 per year

    Finance and Administrative AssociateLocation: Maysilo Circle, Mandaluyong CityAbout the Role:We are seeking a highly organized and detail-oriented Finance and Administrative Associate to join our growing team. This role is primarily responsible for reviewing, verifying, and reconciling daily sales and expense reports from all store branches. The associate...

  • Finance Associate Manager

    1 week ago

    Quezon City, National Capital Region, Philippines AyalaLand Malls, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Ayala Malls, it's all about creating an Amazing experience. With over 60 commercial centers situated strategically in the Philippines' main cities and burgeoning centers of growth, our malls serve as lifestyle and cultural hubs that seamlessly integrate built and natural environments through contemporary Filipino architecture and design and present a...

  • Finance Associate

    7 days ago

    Makati City, National Capital Region, Philippines Payreto Full time $40,000 - $80,000 per year

    What We OfferCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife InsurancePosition OverviewThe Finance Associate plays a pivotal role in providing essential back-office financial and administrative support to client's Accounting, Finance, and Treasury departments. This position ensures smooth...

  • Start ASAP Finance Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Teleperformance Full time ₱250,000 - ₱350,000 per year

    About the role Teleperformance is seeking a talented and ambitious Finance Associate to join our dynamic team in Makati City, Metro Manila. As a Finance Associate, you will play a crucial role in supporting the company's financial operations and contributing to the success of our organisation. This is a full-time position that offers the opportunity to...