Group Leader – Customer Service

We are seeking a highly skilled Customer Service Group Leader to guide and elevate our customer service operations. The ideal candidate is a strong people leader with exceptional client management skills and a proven history of driving results across multi-channel support environments.Key Responsibilities:Consistently ensure all SLA and KPI targets are met...

About the Role:We are looking for dynamic Team Leaders to oversee a high-performing customer support team handling banking product inquiries, including card services. You will lead your team in delivering exceptional service through chat, managing escalations, and ensuring alignment with financial industry standards and client expectations.Key...

Engineering Facilities Services Team Leader (EFS)Work Address: TarlacWork Set-up: OnsiteWork Schedule: Monday - Saturday: 8 am to 5:00 pmWork Type: Full-timeJOB SUMMARYThe EFS Team Leader manages daily maintenance operations and supervises technical staff to ensure efficient performance of all plant machinery and equipment. This role focuses more on tactical...

We are urgently seeking experienced Team Leaders to lead our real-time chat support operations for banking and card services. If you excel at developing people, enforcing high standards, and driving operational excellence, this role will place you at the center of a fast-moving, high-impact environment.Key ResponsibilitiesAs a Team Lead, you will be...

Job Title: Engineering Facilities Services Team Leader (EFS)Work Location: TarlacWork Setup: OnsiteWork Schedule: Monday to Saturday, 8:00 AM – 5:00 PMEmployment Type: Full-TimeJob SummaryWe are looking for an Engineering Facilities Services Team Leader (EFS) to manage daily maintenance operations and lead a team of technical staff. This role focuses on...

Lead with impact. Drive performance. Elevate the customer experience.We're looking for experienced Team Leaders to manage a high-performing chat support team handling banking inquiries—especially card services. If you thrive in fast-paced environments and know how to inspire teams to exceed expectations, this is your next move.What You'll DoLead a team...

Position: Team Leader (BPO)Requirements:College graduate (any course)3–5 years continuous experience in a single BPO companyMust be not more than 50 years oldMale or FemaleMust present a Certificate of Employment (COE) from previous employer Job Description:Lead and supervise a team to ensure daily targets and service levels are metMonitor team...

ResponsibilitiesEnsure production targets are achieved in a timely, safe and cost efficient manner, all within the quality standard and in full alignment with company values.The job entails: coordinating the daily field activities requirement from the field service provider.Working with growers and local government leaders within the contract growing...

We are seeking a proactive and customer-focused Customer Service Representative to join our dynamic team in Tarlac. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients in the wireless and mobile communications industry. With a strong focus on delivering high-quality service, you will work...

Position Overview: Operations ManagerWe are seeking a proactive and results-driven Operations Group Leader to lead, manage, and hold a team accountable for delivering high-quality virtual services to clients. This role is responsible for overseeing team performance, client onboarding and communication, workflow optimization, project management, and...