Team Leader BPO

About the Role:We are looking for dynamic Team Leaders to oversee a high-performing customer support team handling banking product inquiries, including card services. You will lead your team in delivering exceptional service through chat, managing escalations, and ensuring alignment with financial industry standards and client expectations.Key...

/ RequirementsJob title: Team LeaderAccount: HealthcareType of Support: VoiceWork set up: 100% Onsite in CebuWork shift: US Business HoursSalary: up to 34K packageStart date: ASAPQualifications:• 2nd year completed/College Graduate• At least 2 years experience as a Team Leader in BPO• Preferred Healthcare experience in BPO• With Insurance background,...

ACCOUNTING TEAM LEADWork Address: TarlacWork Set-up: OnsiteWork Schedule: Monday - Saturday (8 am to 5 pm)JOB SUMMARYThe Accounting Team Leader oversees the finance department's day-to-day operations, including financial reporting, auditing, and compliance with tax regulations. This role is crucial in developing the accounting team and enhancing departmental...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Engineering Facilities Services Team Leader (EFS)Work Address: TarlacWork Set-up: OnsiteWork Schedule: Monday - Saturday: 8 am to 5:00 pmWork Type: Full-timeJOB SUMMARYThe EFS Team Leader manages daily maintenance operations and supervises technical staff to ensure efficient performance of all plant machinery and equipment. This role focuses more on tactical...

We're seeking a dynamic Operations Supervisor to lead a team of mortgage processing professionals. This role is ideal for someone with strong leadership skills, a passion for coaching, and a commitment to delivering high-quality service in a fast-paced BPO environment.Location: 1 NITO TOWER, Lahug Cebu | Work On-siteMain ResponsibilitiesSupervise a team of...

Qualifications:Bachelor's degree preferred; equivalent experience accepted.Minimum of 2 years of experience in a BPO environment, with at least 1 year in a leadership or supervisory role.Strong understanding of call center metrics such as AHT, CSAT, FCR, and QA scores.Excellent communication, coaching, and interpersonal skills.Strong problem-solving and...

Job Title: Engineering Facilities Services Team Leader (EFS)Work Location: TarlacWork Setup: OnsiteWork Schedule: Monday to Saturday, 8:00 AM – 5:00 PMEmployment Type: Full-TimeJob SummaryWe are looking for an Engineering Facilities Services Team Leader (EFS) to manage daily maintenance operations and lead a team of technical staff. This role focuses on...

Are you a dynamic leader with a passion for driving performance and building high-impact teams? Join us and lead the way in delivering world-class service for our healthcare and retail clientsWhat You'll Do:Lead and manage a team of customer service representatives in a fast-paced BPO environmentEnsure KPIs and SLAs are consistently met across healthcare and...

We are looking for the following team leader:Team Lead – SalesTeam Lead – HealthcareTeam Lead – RetailTeam Lead - FinancialRequirements:College Level / College Graduate / Post Grad2-3years Relevant experienceTOR / DiplomaCOE / Resignation Letter approved or ack by HR and SupervisorGovernment IDs and Numbers (SSS, Philhealth, TIN, Pag-ibig)NBI...