Team Leader

2 days ago


Tarlac City, Central Luzon, Philippines Brandlink PH Full time ₱900,000 - ₱1,200,000 per year

Position: Team Leader (BPO)

Requirements:

  • College graduate (any course)
  • 3–5 years continuous experience in a single BPO company
  • Must be not more than 50 years old
  • Male or Female
  • Must present a Certificate of Employment (COE) from previous employer

Job Description:

  • Lead and supervise a team to ensure daily targets and service levels are met
  • Monitor team performance and provide coaching or feedback as needed
  • Handle employee concerns and resolve operational issues promptly
  • Coordinate with other departments to streamline processes
  • Prepare reports on team productivity and attendance
  • Ensure compliance with company policies and standards


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